Windows 10 Won't Update

Lurch · Post by **Lurch** » Sat Aug 13, 2022 9:03 pm

Hi,

When I tried to shut down the other night I selected "update and shut down" but it didn't shut down. I saw a message saying it can't update and is removing the partial update, then I had to turn off the PC myself. Can you tell me what I need to do here?

Thanks so much.

Joe

Lurch · Post by **Lurch** » Sun Aug 14, 2022 12:55 am

Also, I can't log in to MS One Drive.
It won't send me a verify email when I select it.

Easto · Post by **Easto** » Sun Aug 14, 2022 8:23 am

Lurch wrote:Hi,

When I tried to shut down the other night I selected "update and shut down" but it didn't shut down. I saw a message saying it can't update and is removing the partial update, then I had to turn off the PC myself. Can you tell me what I need to do here?

Thanks so much.

Joe

I would go into System > Windows Update and try the update manually. If there was a problem with an Update it will usually mention it there.

Post by **Philip** » Sun Aug 14, 2022 11:10 am

Yeah, manually retrying the update should work. You may want to do a disk cleanup and reboot beforehand.

Lurch · Post by **Lurch** » Mon Aug 15, 2022 6:54 pm

Thanks for the tips.

It actually updated itself this afternoon. I left the PC on and when I came back to it a couple hours later, it was waiting for me to add my password, and then noticed it's updated because the "update and restart" option is no longer there.

Lurch · Post by **Lurch** » Fri Aug 19, 2022 1:53 pm

It still has not updated. When I tried to update it manually from Windows Update, I got "Download Error 0x800F0922.

When I tried again to update and then restart my PC, it said

"We couldn't complete the updates.
Undoing changes.
Do not turn off your computer."

Got any other ideas what I might need to do now? Thank you.

Easto · Post by **Easto** » Sat Aug 20, 2022 7:49 pm

Try "Settings" > "Windows Update" and then Get Help.

I know this is probably not the answer you're looking for but I would try updating again. Up until Windows 11 I've seen our other computer refuse an update and then later it seems to be good with it.

Post by **Philip** » Sun Aug 21, 2022 10:46 am

First, make sure you have enough free space on the drive.
Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.

You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")

Run this --> dism.exe /online /cleanup-image /restorehealth

Lurch · Post by **Lurch** » Sun Aug 21, 2022 7:16 pm

Easto wrote:Try "Settings" > "Windows Update" and then Get Help.

I know this is probably not the answer you're looking for but I would try updating again. Up until Windows 11 I've seen our other computer refuse an update and then later it seems to be good with it.

I ran Windows Update troubleshooter and it fixed something but it still won't update.

Lurch · Post by **Lurch** » Sun Aug 21, 2022 7:20 pm

First, make sure you have enough free space on the drive.
Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.

I did these things and freed up about 20 GB of space. I already had about 149 GB of free space, now I have about 169 GB.

You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")

Run this --> dism.exe /online /cleanup-image /restorehealth

I'm not sure how to "right click on the command prompt" but that sounds worth trying.

Lurch · Post by **Lurch** » Sun Aug 21, 2022 7:22 pm

I also have my Dell 960 but I have a feeling that won't update either.
Maybe Microsoft wants to make more money on Windows 11.

Lurch · Post by **Lurch** » Sun Aug 21, 2022 9:28 pm

I can't see how to right click command prompt. Sorry if I'm a PITA.

Post by **Philip** » Mon Aug 22, 2022 7:30 am

The easiest way to do this is, in the search box/icon right next to the Windows start button, search for command prompt, then right-click on the "Command Prompt" app, and choose to "Run as administrator".

Lurch · Post by **Lurch** » Thu Aug 25, 2022 3:25 pm

Philip wrote:The easiest way to do this is, in the search box/icon right next to the Windows start button, search for command prompt, then right-click on the "Command Prompt" app, and choose to "Run as administrator".

Oh, yeah. Now I see what you mean.
I will do all this later today. The "update and restart" isn't showing up on the shot down menu any more but I don't think it updated yet.
Thank you Philip.

Lurch · Post by **Lurch** » Sat Aug 27, 2022 4:34 am

Philip wrote:First, make sure you have enough free space on the drive.
Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.

You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")

Run this --> dism.exe /online /cleanup-image /restorehealth

I ran it and it completed successfully.
Now I'm trying to update with the optional quality update.
It might not be something I really have to get, but I'm trying to DL it anyway.
Thank you.

Post by **YeOldeStonecat** » Tue Aug 30, 2022 11:35 am

For stubborn Windows updates, or even computers that have old versions of Windows 10 and I don't feel like doing 30 rounds of Microsoft updates to catch it up to latest release, I just download and run the "Windows 10 Media Creation Tool"
https://www.microsoft.com/en-us/softwar ... /windows10

Run it right from desktop.

Lurch · Post by **Lurch** » Thu Sep 22, 2022 8:15 pm

YeOldeStonecat wrote:For stubborn Windows updates, or even computers that have old versions of Windows 10 and I don't feel like doing 30 rounds of Microsoft updates to catch it up to latest release, I just download and run the "Windows 10 Media Creation Tool"
https://www.microsoft.com/en-us/softwar ... /windows10

Run it right from desktop.

Thank you.
This seemed to solve my problem and I seem to be fully updated now.