Service Provider: Charter Communications
Modem: Ubee u10c035

Cable Modem Event Log

Wed Jun 12 10:56:40 2013 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) TFTP failed - Request sent - No Response;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) TFTP Request Retries exceeded, CM unable to register;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 10:58:35 2013 Wed Jun 12 11:18:34 2013 Critical (3) No Ranging Response received - T3 time-out
Wed Jun 12 11:18:35 2013 Wed Jun 12 11:18:35 2013 Critical (3) Ranging Request Retries exhausted
Wed Jun 12 11:18:35 2013 Wed Jun 12 11:18:35 2013 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Wed Jun 12 11:18:49 2013 Wed Jun 12 11:18:58 2013 Critical (3) No Ranging Response received - T3 time-out
Wed Jun 12 11:19:11 2013 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 11:22:37 2013 Wed Jun 12 11:39:29 2013 Critical (3) No Ranging Response received - T3 time-out
Wed Jun 12 11:40:00 2013 Wed Jun 12 11:40:34 2013 Critical (3) Unicast Ranging Received Abort Response - initializing MAC
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 11:41:18 2013 Wed Jun 12 11:41:18 2013 Critical (3) No Ranging Response received - T3 time-out
Wed Jun 12 11:41:23 2013 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) TFTP failed - Request sent - No Response;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) TFTP Request Retries exceeded, CM unable to register;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 11:42:21 2013 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 11:43:32 2013 Wed Jun 12 11:43:53 2013 Critical (3) No Ranging Response received - T3 time-out
Wed Jun 12 11:44:24 2013 Wed Jun 12 11:44:48 2013 Critical (3) Unicast Ranging Received Abort Response - initializing MAC
Wed Jun 12 11:45:05 2013 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 11:45:38 2013 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=64:9e:f3:66:80:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jun 12 11:47:17 2013 Wed Jun 12 11:55:49 2013 Critical (3) No Ranging Response received - T3 time-out













My modem resets randomly throughout the day. This started 2 weeks ago after a rain storm. The internet went out completely all day this past weekend, and when i called charter they told me that technicians were working on the line in the area and it would be completed by 8pm. Well, the internet came back on at 8pm. I Was thinking finally, its fixed!!! But when i got back on, it was still doing the same thing. Anyone know what i can do and check?