I have 15 Mbps Charter Internet, a Motorola SBG941 Gateway and a Lenovo E420 laptop running Windows 7 Home Premium.
When I connect wirelessly to the Gateway, I get an indication that all is OK, but when I check email or open one of my four browsers, I find that I don't have a connection. I've talked with a Lenovo tech rep, who says my laptop is OK. A Charter technician says all is OK on their end.
My laptop does finally connect, but it takes up to four minutes to do so.
I have several other wireless devices--iPod, iPad, Win 7 desktop, Win XP laptop, a Puppy Linux distribution that I run from a flash drive--all of which connect wirelessly in a matter of seconds upon bootup or after waking from sleep.
And my Lenovo laptop works fine everywhere else. The only problem is with the Motorola gateway.
Finally, I tried plugging in my old Linksys WRT-54G-ver5 router (running DD-WRT firmware) into the Motorola, and . . . the Lenovo laptop works fine! It connects within a few seconds, as it should.
So, what is it about the way my Lenovo laptop and the Motorola gateway are communicating with each other that's causing the problem? Any thoughts? Need more information?
Thanks for any help anyone can offer.
(Yes, I could just use my Linksys and call it solved, but I need all four ethernet ports on the Motorola for wired devices. And it's the principle of the thing.)