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Thread: Problem sending e-mails

  1. #1
    Junior Member
    Join Date
    Apr 2012
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    1

    Problem sending e-mails

    When I am at home on my wi fi - I can send and receive e-mails with out any problems - on my main computer , laptop and both mine and my wife's phone.

    When I am away at a hotel/cafe I am unable to send an e-mail allthough I can still receive them. Also when I am using 3g on either mine or my wife's phone I can receive but not send e-mails.

    My broadband provider are useless and can not provide any reason for this. Has anyone any ideas?

  2. #2
    Moderator YeOldeStonecat's Avatar
    Join Date
    Jan 2001
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    Somewhere along the shoreline in New England
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    50,435
    They probably limit their SMTP servers (outbound mail server in your e-mail client settings) to internal bandwidth on port 25. So when you use someone elses bandwidth...you cannot authenticate/contact their SMTP servers. Need to find out what their external SMTP server address is, what port, and what authentication it uses (they usually require authentication).
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