This is my first time posting here, so Hi :]
anyways, I have been having some issues with my internet and this has been around ever since i started the service 3 months ago. I bought comcast internet for gaming reasons mostly and when I am playing a game usually I will get really high ping. Up to about 500 and then after about 5 seconds of lag it goes away. A day or so ago it was really bad and my ping didnt go down for hours. I called comcast and they had someone come out to my house. The guy said that there was noise in the line. So they replaced the cable going from the telephone/power pole to my house. That actually didnt fix anything and the tech even said that it is not much different from before. I noticed after he changed the cable that my browsing experience is now much more quirky. Certain things on webpages wont load, like small images and some js/java related things(like mlabs) or they will load, but in chunks. It wasn't choppy like this 2 days ago.
I dont know how else to diagnose this problem and it may be out of my control, but that is why Im posting here so I can find out.
Here is some info about what I have tried and my internet and network:
-Comcast ~24down and ~4up
-Only one computer on the network
-Modem+Router set up: motorola sb6121+linksys e2000
-I have tried power cycling.. doesn't help
-No other programs sucking bandwidth.
-Antivirus is avast free version, if that is needed.
-[fixed and posted] mLabs wont run now after the guy changed the cable for some reason [fixed]
-speedtest/pingtest are normal to good
-Reset the router config
-the first line in cmd > 'tracert www.google.com' is <1ms