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Thread: New computer + same connection = slow download speeds...

  1. #1

    New computer + same connection = slow download speeds...

    Hey guys! I have a 30mbps connection from Videotron (I'm from Montreal,Canada and speak french so please excuse my english ). Everything works great really fast and all. But then I bought a new computer... I'm a gamer so I bought a custom PC from NCIX and it's a bomb. I was all excited because it's my christmas present to myself from myself. I plug it in and start downloading software and stuff then I realize something is VERY wrong. Download speed is really slow compared to my other machine. I compared downloads of the same game from steam server and get 3,2-2,6 mbps on old computer and 800-900kbps on new one. I tried loading Nod32 ESET antivirus got 200-300kbps top... I thought hey maybe it's my conenction nope speed test is normal: 29.27mbps Down and 2.2mbps Up with 5ms ping. I thought it was my router or wireless connection so I went wired directly into the modem. Same thing: slow downloads. So I went to a few websites to figure out what the problem is...

    First up with the package download test:
    http://dc.testmy.net/results

    :::.. Download Test Results ..:::
    Download Connection:: 2292 Kbps or 2.2 Mbps
    Download Test Size:: 2.4 MB or 2469 kB or 2528117 bytes
    Download Speed:: 287 kB/s
    Tested At:: http://TestMy.net version:12
    Validation Link:: http://testmy.net/db/0QKslVG
    Test Time:: 2012-01-19 09:38:01 Local Time
    1MB Download in 3.57 Seconds - 1GB Download in ~1 Hours - 41X faster than 56K
    This test of exactly 2469 kB took 8.618 seconds to complete
    Running at 27% of hosts average (Videotron Ltee)
    User Agent:: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0) [!]

    It said to use SpeedUpMyPC and RegistryBooster from Uniblue (which I did) with no results.

    From SpeedGuide analyzer:
    SpeedGuide.net TCP Analyzer Results
    Tested on: 2012.01.19 10:38
    IP address: 184.161.xx.xx
    Client OS/browser: Windows 7 (Internet Explorer 9.0)

    TCP options string: 020405b40103030201010402
    MSS: 1460
    MTU: 1500
    TCP Window: 65700 (multiple of MSS)
    RWIN Scaling: 2 bits (2^2=4)
    Unscaled RWIN : 16425
    Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
    BDP limit (200ms): 2628kbps (329KBytes/s)
    BDP limit (500ms): 1051kbps (131KBytes/s)
    MTU Discovery: ON
    TTL: 52
    Timestamps: OFF
    SACKs: ON
    IP ToS: 00000000 (0)


    Then I tried TCP optimizer, put it on optimal and here's what I got from the readings

    Pinging [68.67.73.20] with 1500 bytes -> ..fragmented
    Pinging [68.67.73.20] with 750 bytes ->bytes=750 time=47ms TTL=56
    Pinging [68.67.73.20] with 1125 bytes ->bytes=1125 time=48ms TTL=56
    Pinging [68.67.73.20] with 1312 bytes ->bytes=1312 time=47ms TTL=56
    Pinging [68.67.73.20] with 1406 bytes ->bytes=1406 time=48ms TTL=56
    Pinging [68.67.73.20] with 1453 bytes ->bytes=1453 time=49ms TTL=56
    Pinging [68.67.73.20] with 1476 bytes -> ..fragmented
    Pinging [68.67.73.20] with 1464 bytes ->bytes=1464 time=48ms TTL=56
    Pinging [68.67.73.20] with 1470 bytes ->bytes=1470 time=49ms TTL=56
    Pinging [68.67.73.20] with 1473 bytes -> ..fragmented
    Pinging [68.67.73.20] with 1471 bytes ->bytes=1471 time=47ms TTL=56
    Pinging [68.67.73.20] with 1472 bytes ->bytes=1472 time=47ms TTL=56
    The largest possible non-fragmented packet is 1472 (1500 - 28 ICMP & IP headers).
    You can set your MTU to 1500

    Pinging [68.67.73.20] with 32 bytes ->bytes=32 time=44ms TTL=56
    Pinging [68.67.73.20] with 32 bytes ->bytes=32 time=46ms TTL=56
    Pinging [68.67.73.20] with 32 bytes ->bytes=32 time=45ms TTL=56
    Pinging [193.10.252.19] with 32 bytes ->bytes=32 time=128ms TTL=247
    Pinging [193.10.252.19] with 32 bytes ->bytes=32 time=127ms TTL=247
    Pinging [193.10.252.19] with 32 bytes ->bytes=32 time=126ms TTL=247
    Pinging [169.232.55.224] with 32 bytes ->bytes=32 time=119ms TTL=50
    Pinging [169.232.55.224] with 32 bytes ->bytes=32 time=117ms TTL=50
    Pinging [169.232.55.224] with 32 bytes ->bytes=32 time=118ms TTL=50
    Pinging [74.125.115.106] with 32 bytes ->bytes=32 time=47ms TTL=54
    Pinging [74.125.115.106] with 32 bytes ->bytes=32 time=45ms TTL=54
    Pinging [74.125.115.106] with 32 bytes ->bytes=32 time=46ms TTL=54
    Pinging [64.62.162.20] with 32 bytes ->bytes=32 time=82ms TTL=118
    Pinging [64.62.162.20] with 32 bytes ->bytes=32 time=84ms TTL=118
    Pinging [64.62.162.20] with 32 bytes ->bytes=32 time=83ms TTL=118
    Ping statistics for above hosts:
    Packets: Sent = 15, Received = 15, Lost = 0 (0% loss)
    Approximate round trip times (RTT) in milli-seconds:
    Minimum = 44ms, Maximum = 128ms, Average = 83ms


    Pinging [64.62.162.20] with 32 bytes ->
    1 6ms 6ms 6ms 10.53.0.1
    2 6ms 6ms 6ms 10.170.163.53
    3 0ms 9ms 9ms 216.113.123.121
    4 25ms 25ms 26ms 216.113.122.74
    5 27ms 28ms 26ms 144.232.26.69
    6 34ms 35ms 34ms 144.232.20.61
    7 69ms 69ms 70ms 144.232.25.73
    8 71ms 71ms 71ms 144.232.25.173
    9 74ms 74ms 73ms 144.232.20.99
    10 74ms 76ms 76ms 144.232.8.149
    11 85ms 73ms 73ms 144.228.111.66
    12 88ms 88ms 88ms 206.222.120.50
    13 81ms 81ms 80ms 64.62.162.209
    14 86ms 83ms 89ms 64.62.162.20
    Traceroute complete: Destination is 14 hops away
    Last edited by ThreatSignal; 01-19-12 at 10:39 AM.

  2. #2
    I don't get why there is any difference between both computers except for the fact that the problem comes from my computer itself. But then again, I sent it back for repair and service via the NCIX technical support (where I bought it) and they shipped it back saying they got normal 1.6mbps download speeds with a 15mbps connection. I have twice their connection and get half download speed? Something's wrong and I'd like to figure it out...

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