His tool is probably a propriety hardware/software specifically to the ISP
You can try to search for terms like Signal Meter + the name and model of
I am not very hopeful, but try, you never know.
Jack (MS, MVP-Networking).
"Captain America" <firstname.lastname@example.org> wrote in message
>I am in an isolated rural area. My ISP uses Motorola Canopy 900 Mhz
> equipment. There's a tower ( actually, a wooden utility pole ) with
> their antennas about 1.8 miles away from my house.
> I have a long Yagi antenna on the roof with the Ca nopy receiver-modem
> on the antenna and Cat 5 cable running into the house.
> My connection drops from time to time and the ISP tells me it's a
> signal strength issue. Their contractor has climbed all over my roof
> and lawn. Where the antenna is now located the signal strength ranges
> from -78 dBm to -81 dBm. There's one spot in the lawn where he gets
> -68 dBm but we can't put a tower or antenna at that point.
> The Canopy receiver has a nominal signal floor of -90 dBm -- so -- I'm
> getting close to the point at which the Canopy drops the signal.
> The Yagi antenna is installed horizontally -- that is, with the
> elements parallel to the horizon. I can't find in the Canopy
> specifications whether it operates with VERTICAL or HORIZONTAL antenna
> polarization and the installer simply does not understand the
> difference between a vertically-polarized and a horizontally-polarized
> If the antenna on the ISP tower is vertically-polarized, and my Yagi
> is horizontal, then, I'm losing 12 - 15 dB of signal strength -- which
> is substantial.
> Two questions:
> 1. Does anyone know what antenna polarization the 900 Mhz Canopy
> system uses -- vertical or horizontal?
> 2. When the contractor comes out here, he connects the receiver-modem
> on my antenna to a device of some kind that is connected to his laptop
> and he reads the signal strength and other signal parameters on the
> laptop. Where can I get whatever it is he's using to measure the 900
> Mhz signal strength from the ISP tower? I want to turn my antenna
> vertical and move it around my roof -- I think I can get better signal
> strength by playing around with it.