Weird high ping issue, whats wrong?

**Naike** · 05-24-08, 09:13 AM

Hey, I usually play wow.
I used to have about 90-120 ping which is pretty okay, now I've noticed that my ping increases to about 500 for most of the day.
This is pretty annoying, and I can't play.

I haven't even done anything that could in any way affect this, not even downloaded a single file.

Anyway the IP of the realm Trollbane I play on is: 80.239.181.50

All pings I tried to do on it were timed out...

Heres some info:

ISP: UPC Telekabel (Chello) (Its a austrian company, should be good but their service sucks)
I run windows XP on this computer, and my connection is cable.

Code:

Tracing route to 80-239-181-50.customer.teliacarrier.com [80.239.181.50]

over a maximum of 30 hops:



  1     7 ms     5 ms     7 ms  chello062178160001.10.14.vie.surfer.at [62.178.160.1] 

  2     6 ms     5 ms     6 ms  at-vie-pe-sr14b-ge-3-2.upc.at [212.17.116.41] 

  3     9 ms     8 ms    12 ms  213.47.218.154 

  4    10 ms     7 ms     6 ms  at-vie15a-ra1-ae0-946.aorta.net [213.46.173.113] 

  5     9 ms     6 ms     9 ms  at-vie01a-ra3-so-7-1-0.aorta.net [213.46.173.181] 

  6     9 ms     9 ms     9 ms  at-vie05b-ri1-g-2-0.aorta.net [213.46.173.202] 

  7   171 ms   177 ms   172 ms  213.46.176.118 

  8   205 ms   206 ms   209 ms  ffm-bb1-link.telia.net [80.91.252.78] 

  9   217 ms   219 ms   191 ms  prs-bb1-link.telia.net [80.91.249.45] 

 10   206 ms   202 ms   213 ms  prs-b4-link.telia.net [80.91.251.112] 

 11   205 ms   201 ms   194 ms  prs-nant-ks51-link.telia.net [80.91.249.66] 

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23     *        *        *     Request timed out.

 24     *        *        *     Request timed out.

 25     *        *        *     Request timed out.

 26     *        *        *     Request timed out.

 27     *        *        *     Request timed out.

 28     *        *        *     Request timed out.

 29     *        *        *     Request timed out.

 30     *        *        *     Request timed out.



Trace complete.

A little quote from the WoW forums.

When your Trace hits our network, you will see this in the last several lines of the Trace Route:

* * * Request timed out.

This is normal, and intentional, on our part. Our network is set to not respond to Trace Routes.

Code:

« SpeedGuide.net TCP Analyzer Results » 
Tested on: 05.24.2008 10:00 
IP address: 62.178.xxx.xxx 
 
TCP options string: 020405b401010402 
MSS: 1460 
MTU: 1500 
TCP Window: 65535 (NOT multiple of MSS) 
RWIN Scaling: 0 
Unscaled RWIN : 65535 
Reccomended RWINs: 64240, 128480, 256960, 513920 
BDP limit (200ms): 2621kbps (328KBytes/s)
BDP limit (500ms): 1049kbps (131KBytes/s) 
MTU Discovery: ON 
TTL: 113 
Timestamps: OFF 
SACKs: ON 
IP ToS: 00000000 (0)

Hope this helps you fix my problem :>
Oh and hi, I'm new here :>

**trogers** · 05-24-08, 11:05 AM

Comp is not tweaked when TCP Window is at 65535.

Uneven ping times at the modem in hop 1 may be due to malware in your comp. Scan for malware with antispyware programs.

**Naike** · 05-24-08, 11:18 AM

Hey, I got a virus some time ago with internet explorer, I was just trying the safety of firefox :P Yeah I think I got it from there, I have ran scans in the time I have these issues.
Do you know anything that could help?
I currently have F-Secure Client Security 6.03

**Rollingstone** · 05-26-08, 05:03 AM

You can try :

AVG Antispyware
SPybot
Ad-aware 2007

What speed are you paying for ?

**Naike** · 05-26-08, 07:34 AM

I pay for a 16mb down, and 1mb up.
First, when I got it it was a 8mb speed, then they upgraded it to a 16mb our speed didnt increase till after a month or so, now it seems that I cant even get past 5mb in speedtest.net

EDIT:
Run a new test 2 mins later....

**trogers** · 05-26-08, 09:32 AM

Try the following with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU - 1500
TTL - 64
TCP Receive Window - 513920
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - checked
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

**Naike** · 05-27-08, 07:51 AM

Didnt seem to help and my internet browsing is pretty slow now :/

**trogers** · 05-27-08, 10:03 AM

Originally Posted by Naike

Didnt seem to help and my internet browsing is pretty slow now :/

Post a Hijackthis log.

**Naike** · 05-27-08, 10:20 AM

Code:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:19:48 PM, on 5/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Ideazon\ZEngine\Zboard.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Program Files\F-Secure\BackWeb\7681197\Program\F-Secure Automatic Update.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsrw.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\foobar2000\foobar2000.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemon-search.com/default
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:22
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [Zboard] C:\Program Files\Ideazon\ZEngine\Zboard.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [JuniorEngineCheck] "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rar$EX00.453\JuniorEngineCheck" /DeleteKey
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204731019640
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 10779 bytes

Nothing suspicious.

**trogers** · 05-27-08, 11:44 AM

I do not see any problem in the log.

Post a new TCP Analyzer report to see if TCP Window has become 513920. Also post a new tracert to www.yahoo.com

I notice your comp is not behind a router.

**Naike** · 05-27-08, 02:15 PM

Code:

« SpeedGuide.net TCP Analyzer Results » 
Tested on: 05.27.2008 15:14 
IP address: 62.178.xxx.xxx 
 
TCP options string: 020405b40103030301010402 
MSS: 1460 
MTU: 1500 
TCP Window: 513920 (multiple of MSS) 
RWIN Scaling: 3 
Unscaled RWIN : 64240 
Reccomended RWINs: 64240, 128480, 256960, 513920 
BDP limit (200ms): 20557kbps (2570KBytes/s)
BDP limit (500ms): 8223kbps (1028KBytes/s) 
MTU Discovery: ON 
TTL: 49 
Timestamps: OFF 
SACKs: ON 
IP ToS: 00000000 (0)

Never said its behind a router.

Code:

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

  1    10 ms     9 ms    12 ms  chello062178160001.10.14.vie.surfer.at [62.178.1
60.1]
  2    13 ms    13 ms    11 ms  at-vie-pe-sr14b-ge-3-2.upc.at [212.17.116.41]
  3    10 ms    18 ms    12 ms  213.47.218.153
  4     8 ms     5 ms     6 ms  at-vie01a-ra3-ae0-945.aorta.net [213.46.173.109]

  5    47 ms    47 ms    49 ms  fr-par02a-rd2-pos-14-0.aorta.net [213.46.160.6]

  6    48 ms    41 ms    54 ms  fr-par02a-rd1-ge-9-0.aorta.net [213.46.163.1]
  7   122 ms   125 ms   124 ms  us-was02a-rd1-pos-1-0.aorta.net [213.46.160.106]

  8   124 ms   129 ms   125 ms  us-was02a-ri1-10ge-1-0-0-0.aorta.net [213.46.190
.194]
  9   122 ms   144 ms   139 ms  exchange-cust1.dc2.equinix.net [206.223.115.16]

 10   124 ms   124 ms   125 ms  ge-1-0-0-p100.msr1.dcn.yahoo.com [216.115.108.41
]
 11   150 ms   125 ms   140 ms  ge5-2.bas2-m.dcn.yahoo.com [216.109.120.199]
 12   126 ms   123 ms   123 ms  w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

**trogers** · 05-27-08, 09:03 PM

Originally Posted by Naike

1 10 ms 9 ms 12 ms chello062178160001.10.14.vie.surfer.at [62.178.xxx.xxx]
2 13 ms 13 ms 11 ms at-vie-pe-sr14b-ge-3-2.upc.at [212.17.116.41]
3 10 ms 18 ms 12 ms 213.47.218.153
4 8 ms 5 ms 6 ms at-vie01a-ra3-ae0-945.aorta.net [213.46.173.109]
5 47 ms 47 ms 49 ms fr-par02a-rd2-pos-14-0.aorta.net [213.46.160.6]

Assuming your comp is cleared of malware, ping times at the modem are higher then those of hop 4.

Cause for that may be due to electrical interference acting on the modem. Power off the modem for 5 mins and isolate it away from ALL other electrical devices. Do another tracert and see if ping times at hop 1 falls to 5-6 ms.

**Naike** · 05-28-08, 10:17 AM

Code:

C:\Documents and Settings\Administrator>tracert yahoo.com

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

  1     8 ms     7 ms    12 ms  chello062178160001.10.14.vie.surfer.at [62.178.160.1]

  2     8 ms     6 ms     6 ms  at-vie-pe-sr14b-ge-3-2.upc.at [212.17.116.41]
  3     8 ms     6 ms     6 ms  213.47.218.154
  4    14 ms     7 ms    11 ms  at-vie15a-ra1-ae0-946.aorta.net [213.46.173.113]

Code:

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

  1     8 ms     6 ms     6 ms  chello062178160001.10.14.vie.surfer.at [62.178.1
60.1]
  2     8 ms     5 ms     8 ms  at-vie-pe-sr14b-ge-3-2.upc.at [212.17.116.41]
  3     8 ms     6 ms     6 ms  213.47.218.154
  4     9 ms     9 ms     9 ms  at-vie15a-ra1-ae0-946.aorta.net [213.46.173.113]

Code:

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

  1     5 ms     6 ms     6 ms  chello062178160001.10.14.vie.surfer.at [62.178.1
60.1]
  2     8 ms     9 ms     6 ms  at-vie-pe-sr14b-ge-3-2.upc.at [212.17.116.41]
  3     7 ms     8 ms     6 ms  213.47.218.154
  4     9 ms    12 ms     9 ms  at-vie15a-ra1-ae0-946.aorta.net [213.46.173.113]

Will test playing some games now.