High PING Problem

[deapsea]

Hello,
I have been reading the topics on this problem, but haven't find anything that would help me. So i made a new thread.
The problem is concerning one game - RPGwo Online, but also appears on CS.
I'll try to give as much info i can. Hope someone will help.
Here it is:

When I get on the game with game client the ping is like:

14:24.57 : PING ROUNDTRIP : 1313 MS
14:24.58 : PING ROUNDTRIP : 1344 MS
14:25.00 : PING ROUNDTRIP : 797 MS
14:25.02 : PING ROUNDTRIP : 1531 MS
14:25.04 : PING ROUNDTRIP : 453 MS
14:25.07 : PING ROUNDTRIP : 657 MS
14:25.09 : PING ROUNDTRIP : 563 MS
14:25.10 : PING ROUNDTRIP : 172 MS
14:25.18 : PING ROUNDTRIP : 6469 MS
14:25.20 : PING ROUNDTRIP : 703 MS
14:25.22 : PING ROUNDTRIP : 688 MS
14:25.24 : PING ROUNDTRIP : 531 MS

normal and constant for me was 141 MS
I don't know when or how did that change.
Here's a screenshot when i tried to PING the game server:


I have tried to scan for spyware, viruses, reinstalled the game client few times.
Is it my PC's fault or ISP?
This is messy, sorry, but can anyone help?

[trogers]

Do a tracert to your game server. It may be that some intermediate router along the signal route is faulty.

[deapsea]

[trogers]

Your modem at hop 1 shows some electrical noise affecting it. Make sure your modem is placed a few feet away from other electrical devices.

After relocating your modem, do the tracert again.

[deapsea]

It is an internal modem, i cant relocate it, only the things around it, but that are only speakers and headphones

Tracing route to server1.utsrpgwo.com [64.34.161.28]
over a maximum of 30 hops:

1 8 ms 8 ms 8 ms 81-7-69-1.ip.zebra.lt [81.7.69.1]
2 7 ms 7 ms 7 ms 212-59-31-225.ip.zebra.lt [212.59.31.225]
3 8 ms 7 ms 7 ms 212.59.31.53
4 8 ms 7 ms 7 ms 212-59-8-149.ip.zebra.lt [212.59.8.149]
5 24 ms 23 ms 24 ms s-b3-link.telia.net [213.248.97.165]
6 25 ms 24 ms 25 ms s-b3-link.telia.net [213.248.97.165]
7 20 ms 20 ms 20 ms s-bb2-link.telia.net [80.91.249.91]
8 28 ms 28 ms 28 ms kbn-bb2-pos0-0-0.telia.net [213.248.65.29]
9 113 ms 112 ms 112 ms nyk-bb2-pos5-0-0.telia.net [213.248.64.34]
10 122 ms 123 ms 122 ms nyk-b1-link.telia.net [213.248.83.230]
11 119 ms 119 ms 119 ms 192.205.34.53
12 128 ms 128 ms 128 ms 12.122.105.78
13 130 ms 131 ms 132 ms tbr2-cl15.wswdc.ip.att.net [12.122.10.54]
14 127 ms 128 ms 128 ms gar1-p3150.ascva.ip.att.net [12.122.80.197]
15 126 ms 126 ms 125 ms 12.118.44.50
16 * * * Request timed out.
17 * * * Request timed out.
18 124 ms 125 ms 124 ms server1.utsrpgwo.com [64.34.161.28]

Trace complete.

[trogers]

It is an internal modem, i cant relocate it, only the things around it, but that are only speakers and headphones

Tracing route to server1.utsrpgwo.com [64.34.161.28]
over a maximum of 30 hops:

1 8 ms 8 ms 12 ms 81-7-69-1.ip.zebra.lt [81.7.xxx.xxx]
2 7 ms * * 212-59-31-225.ip.zebra.lt [212.59.31.225]

Send this tracert to your ISP. The fault may be in your telephone line or at the connection box outside your home, as shown in hop 2.

EDIT:
If you have done another tracert and hop 1 shows 8ms and hop 2 shows 7ms for all 3 values, then your ping time to your game server should be normal.

[deapsea]

EDIT:
If you have done another tracert and hop 1 shows 8ms and hop 2 shows 7ms for all 3 values, then your ping time to your game server should be normal.

i just did some tracerts, most of them were good
but some was like:
1 9 ms 8 ms 10 ms 81-7-69-1.ip.zebra.lt [81.7.69.1]
2 * 7 ms * 212-59-31-225.ip.zebra.lt [212.59.31.225]

---

1 8 ms 8 ms 8 ms 81-7-69-1.ip.zebra.lt [81.7.69.1]
2 74 ms * * 212-59-31-225.ip.zebra.lt [212.59.31.225]

[trogers]

i just did some tracerts, most of them were good
but some was like:

1 9 ms 8 ms 10 ms 81-7-69-1.ip.zebra.lt [81.7.69.1]
2 * 7 ms * 212-59-31-225.ip.zebra.lt [212.59.31.225]

---

1 8 ms 8 ms 8 ms 81-7-69-1.ip.zebra.lt [81.7.69.1]
2 74 ms * * 212-59-31-225.ip.zebra.lt [212.59.31.225]

Seems you may be having a faulty connection line. Check line condition from splitter to wall jack. Could be due to loose connection, stray wire, or moisture ingress at the terminal box outside the house.

[deapsea]

Thanks for replies.

[deapsea]

I haven't found a solution to this problem yet.
Have called my ISP, they said everything is fine from their point of view, the connection is good.
I have tried to connect another modem, ZTE xdsl - external instead of my internal one, there was still a problem, so it's not my modem's fault.
My phone line (the wire) is new i bought it couple of months ago. ISP consultant said it's nothing wrong with frequency distributor (i think it's called like that in english), cause then i wouldnt even connect to the internet.
Can it be hardware's fault like a CPU cooler, it sometimes make too much noise, i have cleaned it for a couple of times already.
Anyway, what hardware can influence my modem's connectivity? Or maybe it's software's fault? Any ideas?
Thanks.

[trogers]

My phone line (the wire) is new i bought it couple of months ago.

Open up the wall jack cover of the telephone point to make sure there is no exposed wire sticking out and unconnected. Another member recently found this as a cause to his poor line

[deapsea]

Changed the phone line from the wall jack to frequency distributor, no changes with PING.
Would that "wire sticking out" not let to connect to the Internet?

[trogers]

What firewall are you using?

A loose wire may just be disruptive to signals, but the line would still be connected.

[deapsea]

There's windows firewall turned on.
SP2.

[trogers]

Turn off Windows Firewall and download and use this free firewall:

http://personalfirewall.comodo.com/

[deapsea]

For a few moments it seemed that it was helping, but still I get high ping. But thanks a lot for this link of a firewall I really like it.

[trogers]

What speed did you pay your ISP to give you?

Do the TCP Analyzer and post your results.

[deapsea]

It's a bit weird plan as i dont have enough money to get a better one.
Download/Upload
64/64 Kb/s from 8am till 5pm
256/128 Kb/s from 5pm till 8am

Analyzer test:

« SpeedGuide.net TCP Analyzer Results »
Tested on: 12.14.2006 14:55
IP address: 85.206.xx.xxx

TCP options string: 020405a40103030101010402
MSS: 1444
MTU: 1484
TCP Window: 130680 (NOT multiple of MSS)
RWIN Scaling: 1
Unscaled RWIN : 65340
Reccomended RWINs: 63536, 127072, 254144, 508288
BDP limit (200ms): 5227kbps (653KBytes/s)
BDP limit (500ms): 2091kbps (261KBytes/s)
MTU Discovery: ON
TTL: 49
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)


It was working good from when i got Internet till something happened (dont know what).

[trogers]

use the following with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU - 1484
TTL - 64
TCP Receive Window - 17328
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - uncheck
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 8
Max Connections per 1.0 Server - 10
LocalPriority - 5
Host Priority - 6
DNSPriority - 7
NetbtPriority - 8
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 136
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

[atmlord]

work out in the end?