I will be using the internet and my connection will go to zero bandwidth. The only thing I can do is pull the power on the router and cable modem. Then I have to go to the router setup and do a DHCP IP renew. Finally my connection will work until it happens again. It usually happens once a day.
I have Comcast, RCA DCM305 Cable modem, Linksys BEFSK41. I am trying to figure out if I need to have the utility replace the modem or replace my router. Or maybe it is my cables?
Thanks for your help.
This is what is on the cable modem:
Signal: 632.983 Mhz
SNR: 35.6 db
RSS: -10.3 dBmV
Mirco-Reflections: 21 dBc
Mod: 256 QAM
Frequency: 21 Mhz
Power Level: 45.2 dBmV
Event Description First Time Last Time Counts
No Ranging Response received - T3 time-out 14:25:36 - 07/10/2006 02:32:38 - 08/13/2006 5
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 06:23:35 - 07/11/2006 20:31:05 - 09/29/2006 289
SYNC Timing Synchronization failure - Failed to acquire FEC framing 06:23:35 - 07/11/2006 20:31:05 - 09/29/2006 285
SYNC Timing Synchronization failure, Acquired FEC framing - Failed to acquire MPEG2 Sync 06:23:35 - 07/11/2006 20:31:05 - 09/29/2006 285
Started Unicast Maintenance Ranging - No Response received - T3 time-out 12:46:52 - 07/23/2006 18:45:04 - 09/28/2006 165
SYNC Timing Synchronization failure - Loss of Sync 17:04:58 - 07/25/2006 20:31:06 - 09/29/2006 21
EVENT_COLD_START [ST24.1B.03 1.1s_ST24_1B_03_raw.img] - The Cable Modem was powered off and back on 19:10:04 - 09/29/2006 19:10:04 - 09/29/2006 1
Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8) 19:10:05 - 09/29/2006 19:18:10 - 09/29/2006 3
Last Refresh: 21:18:21 - 09/29/2006
WEB100 Enabled Statics:
running 10s outbound test (client to server)...373.93Kb/s
running 10s inbound test (server to client)...6.17Mb/s
-------Web100 Details -----
No network congestion
Good network cable(s)
Normal duplex operation
Round trip time =69.02 msec;Packet size = 1448;
There were 47 packets retransmitted, 943 duplicated acks receive
0 Sack Blocks received.
Connection stalled 1 time due to packett loss.
Connection was idle 0.3 s (3.0%) of the time.
Connection is receiver limited 83.26% of the time.
Connection is network limited 16.72% of the time.