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Thread: Slow upload speed (3kb/s max) on 5MB cable (only 1 comp problem)

  1. #1
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    Slow upload speed (3kb/s max) on 5MB cable (only 1 comp problem)

    The problem: I can't upload at all or barely (3kb/s if I actually can). I can't even do the upload test from speakeasy.net since it won't start. I've tested other computers on the network and they can do the tests no problem and perform up to par with my cable providers advertised rates. I can't even browse the problem computer's shared folders from another computer on LAN or copy any files! It shows up but its so slow its ridiculous, and the file transfers just time out.

    Info: I'm on a RR 5MB cable, should be 500kb/s down with 50kb/s upload. I had this computer at school but whenever I bring it home this problem comes up. I'm not sure if I had this problem at school but I don't think so. Its connected to a D-link DSS-8 Full Duplex switch, which connects to a linksys router, then to the cable modem. I've switched ethernet wires before and its not that. There are 4 computers connected to the network but most of the time only this computer is actually on. I am on Windows XP Home.

    Attempted: I updated my Intel Pro/100 VE NIC card to latest drivers. Scanned with spybotsd and adaware and actually found lots of adware. I've changed to auto detect and all the different link speed modes.

    Here is my High Jack this:
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
    C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
    C:\WINDOWS\System32\vmnat.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\vmnetdhcp.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\D-Tools\daemon.exe
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
    C:\Program Files\Steam\Steam.exe
    C:\Program Files\mIRC\mirc.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\explorer.exe
    D:\Program Files\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:81
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
    O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/...ad/tgctlar.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {85AF9A98-3423-45E4-8BAD-85645F16AC31} (P3 Bugs VoD Loader Class) - http://player.bugs.co.kr/install/mv/p3bvset.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {9BED3AC7-E6D4-43E7-B8A1-1FA502F639E1} (XTools Control) - http://player.bugs.co.kr/install/mv/XTools.cab
    O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploa...loadClient.cab
    O16 - DPF: {BF628973-1E86-4D0E-B42C-EDDECFFABDBC} (Bugs AoD Class) - http://player.bugs.co.kr/install/BugsLoader20041018.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.comp...bio5_1_6_0.cab
    O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
    O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
    O20 - Winlogon Notify: WB - C:\PROGRA~1\OBJECT~1\WINDOW~1\fastload.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
    O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
    O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
    O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\System32\vmnat.exe




    Here is my TCP/IP Analyzer:

    Browser/OS = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
    Notes: Read the Analyzer FAQ if the above is not your IP address.
    TCP options string = 020405b40103030001010402
    MTU = 1500
    MTU is fully optimized for broadband.
    MSS = 1460
    Maximum useful data in each packet = 1460, which equals MSS.
    Default TCP Receive Window (RWIN) = 64240
    RWIN Scaling (RFC1323) = 0 bits
    Unscaled TCP Receive Window = 64240

    RWIN is a multiple of MSS
    Other RWIN values that might work well with your current MTU/MSS:
    513920 (MSS x 44 * scale factor of 8)
    256960 (MSS x 44 * scale factor of 4)
    128480 (MSS x 44 * scale factor of 2)
    64240 (MSS x 44) <-- current value
    bandwidth * delay product (Note this is not a speed test):

    Your TCP Window limits you to: 2569.6 kbps (321.2 KBytes/s) @ 200ms
    Your TCP Window limits you to: 1027.84 kbps (128.48 KBytes/s) @ 500ms
    MTU Discovery (RFC1191) = ON
    Time to live left = 121 hops
    TTL value is ok.
    Timestamps (RFC1323) = OFF
    Selective Acknowledgements (RFC2018) = ON
    IP type of service field (RFC1349) = 00000000 (0)

  2. #2
    Regular Member Craig321's Avatar
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    Do you have any torrent progs running?

    At school torrent might be blocked, then when you get home the torrents might be starting again ?

  3. #3
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    no, no torrent progs. And even when I do run them, they only upload at 1kb/s anyway.

  4. #4
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    someone please help?

  5. #5
    Elite Member trogers's Avatar
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    Run this free trial of Security Task Manager to locate potential malware eating up your upload bandwidth:

    http://www.neuber.com/taskmanager/

  6. #6
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    Doesn't look like anythign suspicious, most things are from Microsoft or I know what they are. And Java (TM) 2Platform Standard Edition Binary isn't anything right? And WMDM PMSP Service are only ones I dont know. But the WMDM thing says Manufacturer is Microsoft Corp: Microsoft (R) DRM.

  7. #7
    Elite Member trogers's Avatar
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    Quote Originally Posted by w1LL
    And WMDM PMSP Service are only ones I dont know. But the WMDM thing says Manufacturer is Microsoft Corp: Microsoft (R) DRM.
    Have you apply the patch for this software device?

    http://support.microsoft.com/?kbid=321677

  8. #8
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    Quote Originally Posted by trogers
    Have you apply the patch for this software device?

    http://support.microsoft.com/?kbid=321677
    Yes, I'm on Windows Media player 9 so it includes the update.

  9. #9
    Elite Member trogers's Avatar
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    Your upload bandwidth of 50 kbps is a very small value. A couple of live programs may already saturate the bandwidth.

    What softwares do you have on this comp that are not installed in your other comps? This may be a good place to start locating the source of your problem, by the elimination method.

    You can also install a free netmeter to see how your upload bandwidth is ultilised:

    http://www.softpedia.com/get/Network...NetMeter.shtml

  10. #10
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    ok i downloaded that program and it doesn't show anything else taking up the bandwith. BTW my advertised upload speed is 50 kb/s not 50 kbps, while I'm only getting like 3kb/s.

    I tried uploading a file with the netmeter on and it shows that it started to upload at 16 kb/s for a couple of seconds and then it just stops and drops to 0 kb/s.

  11. #11
    Elite Member trogers's Avatar
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    Okay. I understand now your upload bandwidth is 50 KB/s or 400 kbps. If the netmeter does not show saturation, then the problem may be in your NIC or adapter card. Try switching NIC card with another comp to check.

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