Hi, I just upgraded from the 5 meg package to the 10 meg. The upload is fine. I'm getting around 940kbs up but my download is staying the same, Around 4700kbs. I have a Ambit modem and Charter told me it was good for the 10 meg DL. I checked the modem logs and its provisioned for the 10 meg. Anyone have any idea why my upload would increase and not my download? Charter seems to have no idea.