I am having a problem with my cable broadband service. It has been great for the past 6 months. Two weeks ago it started to lag with online games every 30 seconds. My ping shoots up from 30 to 350 or more every 30 seconds nonstop. I thought it was the game or maybe a virus on my computer. So I formatted the drive and reinstalled XP and the games. It is still there. I called Astound my internet provider, and they came to my house. He ran a ping test and found no matter what site he was pinging it would always spike about every 30 seconds. He gave me a new modem and changed the lines. Still same problem. He pretty much gave up and has no idea what it is. There is no router in line straight to the modem. I tried it with a different computer same problem. Average download speed is 9500Kbps and average upload speed is 1200Kbps. The speed is great but the ping is not right. Do you guys have any ideas?
Thanks for your time