SBC interet and the dsl modem goes off like aout 10-every 5 hours

[hotspeed164]

ok so here i am doing my daily stuff. I ahve my dsl for about 11months now. Starting now, its beggin to F up. what i mean is, it constastly keeps going everynow and then, I 've checked EVERYTHING. I mean evertyhting from getting new cables, and all that stuff. Check the phone stuff and everything you can thnk of. problem was i dont know. I called sbc and they said my calbe was faulty. ............ that was my response i was like faulty, i just gave it new cables and hceck the power supply and everything. how the F could it be faulty. jesus christ i swear i tried to be nice but i guess it didit work. So i just took off. I start swearing and all that stuff. SBC guy comes over the next day. The hell of a job he did. just lolly gaged it and said Welp i gota get going now. nothing seems to be wrong and the only thing he check was my phone. i was like .................... why they hell did you just touch my phone and said i gota get going. I dont pay 14.95 to get disconnected everytime and have sbc guy come over and touch my phone wtf is that man. jesus. I have reg dsl modem tsbc gave me. All brand new new and stuff.so i asked if he could get me a new modem to try out see if it was modem and he said he;s going to have to charge me 50$ fee. i was like.....do you konw what you are doing. and he does yea. so right now im stuck with crappy getting ready to pay 55.96 for cable were its more stable and actaually have comcast look everyhitng over like they did with my tv. that one time where my tv was geting craapy reception from calbel they came over gave me a new box and everythgin. new calbes all that stuff. went out back to check and found my problem. I like those comcast guys. But anywho back on the subject. so does anyone have idea wtf is going on? plz help me plz? it would be great if you did.

[YeOldeStonecat]

I would have asked them to check the lines from the street, to your house...and all inside the house. For years and years....since internet access was important to me, whenever I moved into a new location...I'd have the phone company run brand new lines in from the street...all inside the building, right up to where my modem would plug in. Even if it were just an apartment I'd be living in for a year. Bottom line is they don't really charge you all that much for it, and it's resulted in quite trouble free performance.

When I bought my house a few years ago...had all the phone lines ripped out...and even the line from my house to the street...had the phone company run CAT3 for that, and had all my internal lines replaced. That way I knew my phone lines were not the weak link.

If it goes out again, call them up again. Their road guys are just like anyplace else...you get a mixture of people, some lazy, some are good. Eventually you'll get someone good who will find the issue. Doesn't matter who you use for your ISP, or if it's cable or DSL.