Hi all. I just got Charter Pipeline the other day. My "rep" said, after I signed up of course, that they needed to install a new DS3 converter and to expect slow speeds during peak hours. What the heck is up with that? I've been testing my speeds and I can't get more than 100down (if I'm lucky) during these times. Sure, at 3am I can get up to 350down. I thought cable was spoze to be soooo great. It's as bad as my last "dial-up".
I signed for their "512k" package but I don't even get close to that.
I (try) to race online but I can't even stay connected w/ cable. It may start out ok but I've lost my connection EVERYTIME.
Is there hope for me???????? Please help!