Help with RR!

**Chewie723** · 02-12-01, 06:29 PM

Hi, I got RR today and while yes pages load a little faster i download at anywhere from 5-20 kps. Also my ping in half-life is only about 250 or so. Any help would be great.

**glc1** · 02-12-01, 06:37 PM

Have you applied the appropriate patch yet?

As for latency, conduct and post a couple of tracerts to game servers/web sites.

**Chewie723** · 02-12-01, 06:59 PM

I installed the win98 patch, it didnt seem to do anything I hit install and it didnt give me a installing message or anything. And also how do I preform a tracert? I also have AOL installed currently, if that may have an effect on it.

[ 02-12-2001: Message edited by: Chewie723 ]

**Chewie723** · 02-12-01, 07:00 PM

I insstalled the win98 patch, it didnt seem to do anything I hit install and it didnt give me a installing message or anything. And also how do I preform a tracert?

andrewe77 · 02-12-01, 07:57 PM

Get rid of AOL. Go to your dos prompt and type

tracrt www.speedguide.net

or some other site. Look at the times at each hop. If the times shoot up really high while still in the road runner network then you should call them and ask them to fix it.

andrewe77 · 02-12-01, 07:58 PM

sorry. tracert

**glc1** · 02-12-01, 08:00 PM

Originally posted by Chewie723:
it didnt give me a installing message or anything.

It's not supposed to, it just modifies your registry. Once installed, rebooting is required for changes to take place.

Originally posted by Chewie723:
And also how do I preform a tracert?

Start | Run | command <enter> | tracert x
where x = IP/web address

To output to disk (makes it easier to copy/paste into browser):
tracert x y:/path>filename.txt
where x = IP/web address and y = drive letter

**Chewie723** · 02-12-01, 08:56 PM

I dont know exacly how high it should be before worrying so ill post what I got when I traced speedguide.25,8,14,50,42,66,51,75,91,94,79,95. If anyone else has roadrunner please give me your typical D/L speed. 6k doesnt seem right to me.

**blebs** · 02-12-01, 09:07 PM

2001-02-03 06:24:03 Speed test 2478/346 kbps
2001-02-02 08:33:27 Speed test 2432/346 kbps
2001-02-01 06:20:23 Speed test 2416/341 kbps
2001-02-01 00:06:47 Speed test 2462/341 kbps
2001-01-31 06:16:54 Speed test 2459/352 kbps
2001-01-30 06:37:06 Speed test 2375/341 kbps
2001-01-28 06:04:51 Speed test 2492/334 kbps
2001-01-23 13:07:54 Speed test 2506/344 kbps
2001-01-23 11:47:02 Speed test 2432/336 kbps
2001-01-23 02:54:45 Speed test 2506/375 kbps
2001-01-23 01:58:18 Speed test 2333/356 kbps
2001-01-22 15:39:26 Speed test 2318/338 kbps
2001-01-22 06:49:38 Speed test 2552/343 kbps
2001-01-21 16:47:37 Speed test 2587/332 kbps
2001-01-21 07:57:00 Speed test 2555/373 kbps
2001-01-20 09:22:06 Speed test 2403/345 kbps
2001-01-20 06:29:20 Speed test 2448/351 kbps
2001-01-19 21:19:59 Speed test 2462/345 kbps
2001-01-19 10:10:25 Speed test 2520/350 kbps
2001-01-19 07:10:53 Speed test 2244/351 kbps
This is a copy of my log from DSL reports. I sometimes question the accuracy but it is consistent. This is from North East Ohio RoadRunner.

**NHDBassett** · 07-18-07, 12:58 PM

go ahead and do that tracert, the 1st 8 lines will be on the roadrunner server. if there are times over 150ms or 3 or more timeouts (*), then you should deffinatly be calling the tech support number (you will get someone from the road runner national help desk, be patient with them as they go through the steps with you, its all required in order to be sent up to the network specialists, which are the people that will fix your problem. hope this helps out

**cableguy2k7** · 07-18-07, 01:24 PM

windwos 98 is that the os ur running if running xp u use xp stuff

**YARDofSTUF** · 07-18-07, 02:55 PM

Originally Posted by NHDBassett

go ahead and do that tracert, the 1st 8 lines will be on the roadrunner server. if there are times over 150ms or 3 or more timeouts (*), then you should deffinatly be calling the tech support number (you will get someone from the road runner national help desk, be patient with them as they go through the steps with you, its all required in order to be sent up to the network specialists, which are the people that will fix your problem. hope this helps out

Check the date of the thread.