My DSL does not work with VPN

[ihateuserid2]

I have the basic ADSL installed at home with pacific bell. Everything works fine until I tried to log on to my company's network using proprietary software (Nortel Extranet) through VPN. Connection always failed with a time out error. After several months of support calls and tries, I learned that Pacific Bell DSL does not support VPN. Even though in their website I cannot find anything to confirm this, I called them tech support up a couple of times and I got the same answer.

Does anybody else run into this ? I understand other carriers such as Verizon DSL and Adelphia powerLink (cable modem) both supports VPN. Why does pacific bell not support it ?

I live in the LA area.

Thanks,

[Bob Carrick]

Are you PPPoE? If so what PPPoE client?

[ihateuserid2]

>Are you PPPoE? If so what PPPoE client?

How do I determine whether I am PPPoE or not, and waht client ?

[Bob Carrick]

Do you have a userid and password to login to your DSL?