pc won't shut down

[Loch-nar]

hi all, when I try to shut down my pc, the screen goes black and I

get a message saying "locate free Creative PCI products"

I'm using sounblaster live 3.1, and my drivers are up-to-date

(installed new sc driver last week)...

any ideas? thx

p3 500
win98se

[TonyT]

Q202633 (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q202633)

and

Windows 98 Second Edition Shutdown Supplement (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q239887)

[Loch-nar]

thx tonyt )