mikemean
12-01-01, 12:26 AM
UPDATE
Announcements & Updates Previous
Announcements
11/30/2001
AT&T Statement Regarding Excite@Home's Chapter 11 Bankruptcy filing
Judge Thomas E. Carlson of U.S. bankruptcy court today canceled the Master Distribution Agreements between the At Home Corporation and the cable companies to which it provides high-speed Internet service, including AT&T.
AT&T has not been told whether or not the At Home Corporation intends to shut down its service. However, AT&T representatives are scheduled to meet with executives of At Home to discuss the matter. AT&T is prepared to take appropriate steps to protect service to its customers, including, if necessary, moving its customers to a new high-speed Internet network immediately.
The company said that individual customers could be moved to the new network in one to 14 days if necessary. The company will automatically issue credits to all customers who experience an interruption of service at the rate of two days free service for every day of interruption.
The company noted that former MediaOne customers, who are served by the AT&T Broadband network are not affected by today's action. Nor are customers of AT&T Broadband's video or telephony services.
Please see commonly asked questions
Announcements & Updates Previous
Announcements
11/30/2001
AT&T Statement Regarding Excite@Home's Chapter 11 Bankruptcy filing
Judge Thomas E. Carlson of U.S. bankruptcy court today canceled the Master Distribution Agreements between the At Home Corporation and the cable companies to which it provides high-speed Internet service, including AT&T.
AT&T has not been told whether or not the At Home Corporation intends to shut down its service. However, AT&T representatives are scheduled to meet with executives of At Home to discuss the matter. AT&T is prepared to take appropriate steps to protect service to its customers, including, if necessary, moving its customers to a new high-speed Internet network immediately.
The company said that individual customers could be moved to the new network in one to 14 days if necessary. The company will automatically issue credits to all customers who experience an interruption of service at the rate of two days free service for every day of interruption.
The company noted that former MediaOne customers, who are served by the AT&T Broadband network are not affected by today's action. Nor are customers of AT&T Broadband's video or telephony services.
Please see commonly asked questions