winxp upgrade help needed [Archive] - SpeedGuide.net Broadband Community

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EthanHunt16
10-19-01, 11:45 PM
im trying to upgrade from win me to win xp pro, but when i run the compatibilty wizard i keep getting my printer as hardware that wont work, but microsoft said it will

its a hp deskjet 672c printer, but i cant seem to remove it totally from my computer so that i can get an upgrade going

it also says i have deskjet 820c printer which i dont

i dont wanna do a complete format cause i dont wanna have to back everything up

hp says when u install winxp that its basic drivers will work with this printer

drdoug99
10-20-01, 01:25 AM
I never used the compatibility wizard....I just went to upgrade....everything was detected, and works fine.

see if you can do that, dont bother with compatiblity wizard for now.

drdoug99
10-20-01, 01:25 AM
or just uninstall your printer in device manager, and leave it unplugged during your installation of XP, so it doesn't conflict with anything.

EthanHunt16
10-20-01, 12:17 PM
ive tried uninstalling it and not havign the printer on, but win xp runs the compatibility thing before upgrade continues and stops installation

EthanHunt16
10-20-01, 12:26 PM
how do u get around doing the compatibility wizard during setup?

everytime i try to get around it and just upgrade it wont let me

the only problem i have is 1 printer i have and 1 printer i dont even know were it came from thats stopping me from upgrading

touser3
10-20-01, 02:09 PM
have you tried booting up into safemode and removing all printers from that? sometimes removing hardware in normal windows fails to work..