What is the best Doxis Modem?

[pache11]

So many modems to choose from which is the best doxis modem?

[MosDef112]

Welcome to SpeedGuide!

There are a couple of well known DOCSIS compliant modems to choose from that perform fairly well. Two of the most popular ones I've read about are the Terayon Terajet J10, and the Motorola SurfBoard SB4100. I personally like the Motorola modem, it has a web interface that displays certain debug info that might be helpful if you run into problems with your service. It has also been said that chances are you will get more speed if you use the Terayon modem. This only applies, though, if you subscribe to Optimum Online cable modem service, which is only available in the New York, and New Jersey regions.

[ace]

surfboard 3100 and the 4100 are good, also the rca 235 is pretty darn good to..:D

[rodrod5]

you first need to find out from your provider what specific make and model docsis modems are allowed to be used

then make a choice from one of those

just because the modem is docsis compliant does not guarantee that you can use it in your area

gi/motorola 3100
rca dcm235

are both good brands and should be able to be used in most areas

never use the direct connect usb drivers for any modem you choose........THEY SUCK:nod: :nod: :nod: :nod: :nod: :nod: :eek:

http://bsr.subsonic.com/ubb/banana.gif

[MosDef112]

just because the modem is docsis compliant does not guarantee that you can use it in your area
Wrong.. Cable does not work like DSL, there are no VCI/VPI settings that need to be constant for the DSLAM configuration used, nor there is the factor of whether the ADSL PVC is via ATM or frame relay. Any DOCSIS compliant modem will work with any DOCSIS compliant CMTS equipment, given that the CMTS supports DOCSIS 1.0 and later.

[rodrod5]

you are wrong modems recieve a config file via TFTP and need to sync up to pass traffic

each modems config file is not the same just cause it is docsis

that is why they need the SN and the MAC of your modem to provision it

and yes each system only allows certain modems on it based on the config files they have staged on their servers

so you are wrong any modem that is docsis will not work on any docsis compliant system

people like you always think differant and say im wrong, but then if you search you will find people in here that just went and bought any docsis modem and called to get it provisioned and were told it was not able to be used because although it was docsis it was not able to be supported in their area

so please check your facts before you cost someone the price of a non supported modem

you are wrong i know i did support for @Home for 14 months YOU CANNOT USE ANY DOCSIS MODEM ON @HOME it even changes from area to area please check your facts:p :eek: :rolleyes: :p :rotfl: :sleep: :2cool: :eek:

[rodrod5]

the fact that i am right would also explain why each MSO has a list on their web site of compliant modems able to be used in their areahttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gif

[MosDef112]

so you are wrong any modem that is docsis will not work on any docsis compliant system

you are wrong i know i did support for @Home for 14 months YOU CANNOT USE ANY DOCSIS MODEM ON @HOME it even changes from area to area please check your facts
Now I know why Excite@Home is going under, and it had nothing to do with their product offerings.
you are wrong modems recieve a config file via TFTP and need to sync up to pass traffic
Exactly.. This TFTP port is static regardless of what modem is used, because all cable operators stick to a common standard, hence DOCSIS. The TFTP traffic session occurs once the cable modem has established a send/receive channel with the headend. TFTP traffic data comprises of the MAC address challenge handshake, then if that passes, it gets its caps, and it's layer-3 information.

Whether @Home chooses to look down subscribers to cable modems only allowed by @Home, evidently misleading people into thinking they have no choice but to buy or rent a cable modem from @Home, that's something else.

[rodrod5]

each docsis still needs its specific config file regardless of port number

it is the config file that changes for each make and model of modem

an RCA dcm modem does not take the same exact config file as a GI SB 3100 even though they are both docsis

that is like saying that every motherboard takes the same bios and that is not the case on a wintel machine..............just as every modem does not use the same config file

please call @Home and ask...................then you will know you are wrong

it all has nothing to do with DOCSIS per say, but to the make/model of config files on the network in that areahttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gifhttp://bsr.subsonic.com/ubb/banana.gif

[therealcableguy]

Sorry rodrod5,but we can provision any docsis compliant modem.

[MosDef112]

Thank you, therealcableguy. I hate to have to keep going back and forth with someone that obviously learned everything he knows directly from a help desk script.

[therealcableguy]

I got your back!

[rodrod5]

yes any docsis modem can work on your system, but you need to have the config files staged on your servers

you 2 are not understanding the real issue

again others will post in here that they bought any modem on their own and were told it could not be used because of the differances in config files

you 2 do not understand the issue you are moronshttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gifhttp://bsr.subsonic.com/ubb/flipa.gif

[rodrod5]

http://www.attbroadband.com/services/pricing/PricingHsdDetail.jhtml


Purchasing a Modem (not available in MN or FL)
Purchase an AT&T Broadband-approved cable modem and ethernet device (USB Ethernet adapter or a Network Interface Card) from a computer retail outlet near you and save $10 per month on your AT&T High-Speed Cable Internet subscription. Below you will find a list of AT&T Broadband-approved cable modems and ethernet devices.

AT&T Broadband - Approved Cable Modems
Manufacturer Model(s)
3Com CMX2940, 3CR29220, 3CR29221, 3CR29223
Arris/Nortel CM100, CM200, CM200U
BestData CMX100, CMZ110
COM21 DP1010, DP101, DP111, DP1110, Doxport 1110
Ericsson PipeRider HM200C
Motorola (formerly General Instruments) SB2100, SB3100, SB4100
Thomson/RCA DCM105, DCM205, DCM215, DCM225, DCM226, DCM235, DCM235R
Toshiba DAZ8801, DAZ8811, DAZ8813, PCX1100, PCX1100U
Zoom 5011 (external model only)

while this represents many of the docsis modems out there this DOES NOT REPRESENT ALL OF THEM..............specifically i do not see terayon on there why would they have a list of APPROVED MODEMS if ANY docsis modem will work

cause you 2 are wrong???

again and again and again it says APPROVED on this page..........please go ahead and buy a modem not on your MSOs list andd get stuck with a modem that is worthless to you

and if this site does not prove you 2 wrong then you are stupider that i thought
:p :p :p :p :p :p :eek: :p

[rodrod5]

http://www.cox.com/batonrouge/coxathome/Cox%20Supported%20Retail%20Modems.asp


For customers who want to purchase a cable modem from a source other than Cox, the following cable modems are supported.

Vendor
Model

Toshiba
PCX1100

Toshiba
PCX1100U

Motorola
SB3100

Motorola
SB4100

Best Data
CMX110

RCA
DCM235



need i go on??????


:p :eek: :rotfl: :p :eek: :cool: :2cool: :rolleyes:

[therealcableguy]

Simply put,we had a customer bring in a BestData modem before we had any.It was a docsis modem.One phone call and we provisioned it.Stick with phone support!

[rodrod5]

just because you had never seen one does not mean that it was not on the approved list of manufactures

i have never delt with half the modems on the ATT list, but they are on there

the MSOs buy from the big boys in bulk at a discount

BestData is more of a retail clone brand so they probably do not cut the deals to the MSOs that Gi/Toshiba/RCa does which is why you never see them beind installed

again buy any modem you want and when they tell you sorry dont cry to me

someone with many post to their name will eventually read this and tell you no matter what you think they listened to some clown like you on here and went and bought any old docsis modem and called up and were told sorry:p :cool: :confused: :2cool: :rotfl: :sleep: :eek: :cry:

[therealcableguy]

I am sure I know what modems we support.The customer purchased this and brought it in.We took care of him with no problem.Since I have more productive things to do at this hour than battle an outmatched opponent such as yourself I will concede this minor victory to you in the hopes that I will stomp your a$$ some other time PHONEBOY!!! Love,peace and chicken grease, goodnight.:D

[rodrod5]

it is not about win or lose it is about keeping someone on here from buying a modem that is not supported and calling in to where I USED TO WORK and then i call to get it provisioned and it is not supported............then they are pissed

it has happened in the past others have posted it and it has happened to me when i WAS on the phones

i have a differant job now

also you are still in a pion position for a cable MSO so dont run around acting like you are hot snot

if you do support or oversee support or provision modems at any level you are doing an apes job just like i was................nothing to brag about (just pay the bills with)

so im not impressed by your position in relation to my former job nor am i posting to win..............just to keep others from getting screwed as others have posted here in the past and as others did when i was on the phones

even if Comcast ..YOUR MSO could use any modem which i still do not believe is true other MSOs cannot forsure so keep that in mind as well

also i provided facts to back up my point you provided hearsay about some sub with a bestdata modem............hardly out matching me..........i provided proof you provided nothing

i want the chicken not the grease thanks:p :rolleyes: :eek: :cry: :2cool: :sleep: :rotfl: :rolleyes:

[rodrod5]

also when i first started at tier2 we could provision modems using SCOPUS.........same database where you bump up QOS

when you provisioned a modem it had a pull down menu to make a choice of which modem make and model to choose

YOU COULD NOT TYPE IN JUST ANY BRAND

you could provision no farther without choosing the make and model so inother words if it was not in BOS/SCOPUS it did not get provisioned

tier2 no longer is allowed to provision modems for Cox/Comcast/ATT though they still can if they know how, but it screws up the MSOs database

tier2 can still provision for Insight and some other MSOs using scopus..............if you had scopus you could look and you would see there is no way to enter in a modem that is not listed in the pull down menu

so any docsis modem can not be provisioned:rolleyes: :confused: :rotfl: :eek: :2cool: :sleep: :p ;)

[ferretwoman]

I talked to Comcast @ Home yesterday on the phone and was told that I could buy any DOSCIS modem I wanted, but I had to call the service department after I got it and tell them what kind I had purchased. I figure it is so they can push the config information down. Right now I'm using a COM21 modem that I'm renting from them, and I have lots of problems with it, even after two pushes.

So right now I'm shopping around for something permanent, something good, something worth the money. And something returnable, in case the person from @home doesn't know what she was talking about! So any suggestions.

What do you guys think about the 3Com OfficeConnect External Cable Modem? It's at a really good price right now (after rebate) and DOSCIS 1.1 complaint. I know 3Com has quite making their HomeConnect stuff, but I haven't heard anything about the OfficeConnect stuff.

Linda aka ferretwoman

[rodrod5]

3com makes a great modem, but they are getting out of the cable modem business all togather

they have also been pretty firm about stating they are pretty much cutting off all support for it

unless it is a very good deal i would go with something else because i would be concerned about a firmware upgrade for DOCSIS1.1 not being available in the future if it is needed or desired

i will also remind you although you were told you could get ANY docsis modem these are the same morons that told you free modem free install correct

i could be wrong on comcast and them supporting ANY docsis modem though i doupt it (and i know im correct for other MSOs)

i would lean towards the idea that the person on the phone told you that to get you gone

i would stick to the RCA or GI/Motorola

unless the 3com is a great deal, but i would have concerns about future support;) :D :cool: :eek: :2cool: :sleep: :rotfl: :p

[MosDef112]

*** To rodrod5 ***

Title of the page you posted in your link:

Cox Recommended Cable Modems

Need I go on? Some people are just so @#$%#!% stupid!!!

[MosDef112]

*** To ferretwoman ***

I personally like the Motorola SurfBoard 4100. Unlike rodrod5 and his alleged inside scoop about which modems will and will not work, I know for a fact that it will work with your @Home service. Simply call tech support, preferrably tier 3 in order to avoid techs that don't really know what they're talking about (No offense to you, therealcableguy, if you are a tech in the lower tiers. I know that you know what you're talking about), and have them provision your cable modem's HFC MAC address, usually starts with 00-02 on Motorola SB4100 units.

[MosDef112]

Said by rodrod5:
when you provisioned a modem it had a pull down menu to make a choice of which modem make and model to choose

YOU COULD NOT TYPE IN JUST ANY BRAND
Umm.. Let's see if I can understand this correctly.. @Home runs a fully compatible DOCSIS system, and most cable modem vendors have taken the time to adhere to the DOCSIS standard, hence giving customers more choice over the hardware that can be used for their cable modem service.. Now since a database that lists only those cable modems that @Home chooses to give tech support for doesn't list some cable modems compatible with the network, does that mean that for some mysterious way the network will suddenly decide that the cable modem in question will absolutely not work at all? Sounds like a crock of sh*t to me buddy. Any manager would love to have an employee like you, a self-proclaimed tech that knows enough to know what a drop down list in a SCOPUS database is. LOL.. Go back to school, then you can come out and tell me that you're actually a tech.. ROTFL!!!

[rodrod5]

huge words and big mouth blabber is for people that are not sure of what their talking about

you have never done the job i did and no nothing of the databased i speek of

and again you truely do not understand the way provisioning works

each modem does not take 1 single docsis config file

you also skipped over the part where ATT supports THESE modems listed

again having never seen scopus you know not of what you speek:p :rotfl: :eek: :2cool: :sleep: :rolleyes: :p :rotfl:

[rodrod5]

@Home also has a differant test that they certify cable modem with for use on @Home so no docsis alone will not get you allowed onto @Home

i have spoken with the person that was incharge of @Homes' certification program so yes you can get of the floor laughing now just because a modem is docsis it will not be allowed on @Home until it passes the @Home test as well

http://www.home.com/testdrive/cablemodems/cablemodem_qa.html

Cable modem technology is steadily evolving. In many markets, these changes will allow you, the subscriber, to purchase the cable modem of your choice from either a retail location or from your local cable operator. When purchasing a cable modem from a retail store, look for the @Home-Ready logo to ensure that the modem is compatible with the @Home service



http://www.home.com/testdrive/cablemodems/

Check with your local cable operator to find out which cable modems are supported in your area.



http://www.zoom.com/news/news-cable-@home-approval-2.shtml


The @Home Level 2 Approval confirms the successful integration, interoperability and provisioning of Zoom's 5011 Ethernet cable modem within the Excite@Home DOCSIS network environment. The Zoom 5011 Ethernet cable modem successfully passed a rigorous range of tests in the areas of throughput, interoperability and reliability when combined with the technology used by Excite@Home.


again please provide facts to dispute the ones i have provided

if you can after you get off your floor laughing at how incorrect you are
:rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes:

[rodrod5]

there is no tier 3 for @Home that ever speaks on the phone

tier 2.5 is a level that tier 1- 2 escalate tickets to through remedy 2.5 is not even in a building that is on the phone que

tier2 has no # to get a hold of tier2.5 in any circumstance so no sub could ever talk to them much less tier 3

and tier2 can no longer provision modems for most of the MSOs so they will need to get their modem provisioned by tier1 anyway unless they are on insight or a few other MSOs

again just you reaching into your ass for stupid catch phrases to tru to skirt the issue

and a pull down menu in scopus was the tools provided to provision with so i worked with what i had and you could not enter 1 in manually

do you even know what scopus is or have you ever seen it???

and yes my boss did love me they all did i had great call coachings and AHT and i solved issues as well

you do not know of what you speak

:p :p :p :p :p :p :p :p