Outlook Express not playing nicely with my Linksys BEFSR41 Router

[Dogma]

Could someone please end my hours of anguish and give me a detailed explanation how to configure my Outlook 6.0 so that I can send mail through a pop3 mail server using this Linksys router?

It's driving me insane... is it in the port triggering? forwarding?

I promise to eat all my vegetables.

Thanks.

[TEH WIN]

I have no problem with the same router... no setup needed because you arent hosting anything

make sure you have the popserver addy typed correctly

[TEH WIN]

Welcome to speedguide by the way.

Enjoy your stay

[Dogma]

Thanks for the welcome...

I have the exact same setting my friend has on HIS Outlook. (Not express, just Outlook 2000)

I can receive mail, I just can't set it as my default outgoing.

I called the isp we host our email server and they said it's smtp.(blahblah).com...

I assumed it was a router/firewall thing.

[Dogma]

Just for kicks I opened a Yahoo account, set IT as the default mail and I'm running into the same outgoing problem. So it isn't the email servers... it has to be something internal. So that would mean the router, I'd imagine....

[Dabuggin1]

try pinging the smtp server host name that is given to you by your isp. if you can ping it from dos then you can connect to it and your settings must be client software related.

[twitchxx]

instead of entering pop.xxxxx.com just enter the IP address. that should work.

[Dogma]

Okay, I can ping both the servers (yahoo and what i want my primary outgoing email to be) and they're both responding fine...

I then tried entering the ip address directly and still no go.

What did you mean by client side software settings? I took out outlook express and tried straight outlook 2000. Still no go.

Maybe I'll scoop up a scarecrow, lion and tin woodsman and follow this yellow road...

(chuckle)

[twitchxx]

maybe it has something to do with the ports being blocked i think smtp is 110 and pop is 25

[YeOldeStonecat]

Make your Outlooks SMTP servers the SMTP servers of your broadband ISP...not your mail host ISP. Just keep your POP servers your mail host ISP's ones.

I also have better luck assigning static IP's to the LAN workstations, meaning static IP, subnet, gateway, and DNS...unless there is an NT server on the network to run a real DHCP service...as I don't like the DHCP service of home routers.

I have about 75 various networks running on these routers, with mixed broadband ISPs, most of them offices running some sort of e-mail.

[Dogma]

I configured those ports to be open through the router, so that shouldn't be it...

and StoneCat... what exactly did you mean?

I sort of NEED to have my default outgoing email through a certain domain - it's a startup business thing.

...and thanks for all the help guys - it's really appreciated.

[YeOldeStonecat]

Ports will have nothing do to with POP3 e-mail clients...only need ports forwarded if you are running a real mail server inside of your router. If you are using Oulook full blown, Outlook Express, Nutscrape Mail, Poco Mail, Eudora, Act, or anything to retrieve POP3 mail from any internet hosting service, you don't need DMZ or ports forwarded.

What I mean is, a lot of ISP's now prevent you from using their SMTP mail servers unless you authenticate to them (through logging on through dial up networking or broadband). They recently started doing this because of mail server spoofing and spamming.

I have no experience with Yahoo mail, I prefer more conventional POP mail. I'll give you an example of what I mean though.

A client of mine used to use Earthlink for his office, we had a LAN modem gateway for his network which dialed up Earthlink, and several clients on his network had Outlook 98 setup to send/receive POP3 mailboxes with Earthlink, set with POP3 and SMTP servers both pointing to earthlink servers.

One day he got DSL with the local phone co, SNET.NET, slapped in a Linky router himself, and assumed all would work well. Internet access was doing great, but shortly after, he noticed he was receiving mail, but could not send any mail. This is because his network was now authenticated to SNET.NET through his PPPoE DSL account which the router logged into. Therefore he was not authenticated to Earthlinks SMTP outgoing mail server, which rejected all his "send mail" requests. I went to each workstation, changed his Outlook 98's SMTP server from earthlinks to SNETs....left his POP3 mail to earthlinks since his mailboxes were still there...and problem solved.

You usually want to have your SMTP mail server set to whoever you log into for your bandwidth. It's really a blind change as far as your e-mail goes, people you send it to will not notice anything, there is no change in your e-mail address unless you move POP3 hosting, and SMTP has nothing to do with hosting or e-mail address. It's just an outgoing mail server.

It's also not a good idea to change your Mail program settings from proper DNS host names, like pop.earthlink.net, to an IP address. This is a bandaid approach, which can be useful to briefly use for troubleshooting purposes, but should not be a long term fix...since hosting sites have been known to change mail servers fairly often....the IP address will usually change at some point and you'll be stuck again, but the proper DNS host name will almost always stay the same.

[Dogma]

That seems to be the problem, but here's the funniest part. I had Mindspring's Tech Support (my broadband ISP) on the phone and he tried talking me through configuration. We went to an extreme and deleted out every one of my email accounts and tried going solely with my Mindspring account for incoming/outgoing mail through Outlook Express.

It STILL wouldn't send an email out. That infernal 'cannot connect to...' error reared it's ugly head.

His suggestion? Get Eudora... One has to love 'Tech Support'.

Let me see if I follor your thinking. Theoretically, all I need to do is change the SMTP portion of each outlook/Outlook Express machine on the network to MINDSPRING'S SMTP address?

[Dogma]

Okay, I was able to apply some of the things Stone Cat said and I was able to get Mindspring working as my default outgoing EMail account as opposed to hotmail. When I went to the next step, which I believe was insert the SMTP for mindspring into the SMTP section of the other accounts (int he Outlook Express configuration sections) I'm getting an error. A new error, mind you, but still an error.

'The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'RLink@USGTechnologies'. Subject 'test test', Account: 'USG Technologies', Server: 'mail.mindspring.com', Protocol: SMTP, Server Response: '450 <RLink@USGTechnologies>... Sender domain not compliant with RFC 822, section 6.2.7', Port: 25, Secure(SSL): No, Server Error: 450, Error Number: 0x800CCC78'

[YeOldeStonecat]

Who do you get your bandwidth from?

Who do you host your internet e-mail from?

[Dogma]

Mindspring is my isp/broadband provider.

usgtechnologies is where I want my email to be sent from.

[TEH WIN]

try unhooking the router and plugging the cable modem directly into the computer. restart and tell us if you still have this same problem

[YeOldeStonecat]

Outlookg Express/Tools/Accounts/Properties/Servers...

I would set mail.mindspring.com as your Outgoing Mail SMTP server. You could use smtp.mindspring.com also.....it's the same exact server which has several DSN aliases, doesn't matter one bit which name you choose.

Now the second part of the question is still "who hosts your internet e-mail, meaning which service providor actually runs the mail servers which your POP3 mailboxes are located at?

You keep saying you don't want you mail to list that it comes from some other ISP. It doesn't matter which smtp server you use...that is simply a vehicle to get it out to the internet. On the General Tab of your account properties...that is where you specify your own personal account information...such as Person, Organization, reply to e-mail address, etc.