Experiencing loss of packets

[tomrhyne]

I frequently have long delays before a web page downloads. I have installed both recommended patches from this site. Speed is ok (I have 500kbs cable modem). When I run Tweek Test on DSLReports I frequently get results like this:

ICMP (ping) check Minimum ping: 52 ms
Maximum ping: 58 ms
Ping stability:57 58 55 52 - - - - - -
Loss at 56byte pkts: 6%
Loss at 1000byte pkts: 30%

The rest of the results are:


Your Tweakable Settings:

Receive Window (RWIN): 531440
Window Scaling: 4
Path MTU Discovery: ON
RFC1323 Window Scaling: ON
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1460
TTL: 52(less any hops behind firewall)
TTL remaining: 37


Example 146000 byte download

Actual data bytes sent: 157680
Actual data packets: 108
Max packet sent (MTU): 1500
Max packet recd (MTU): 1500
Retransmitted data packets: 8
sacks you sent: 23
pushed data pkts: 1
data transmit time: 2.435 secs
our max idletime: 110.3 ms
transfer rate: 52135 bytes/sec
transfer rate: 417 kbits/sec(This is not a speed test!transfer efficiency: 92%)

Are the loss of packets due to my ISP? What action should I take? I don't have an alternative ISP.

[Lobo]

What size CPU do you have:)

[tomrhyne]

I have a 1 GHz Pentium III with 256 mb of ram.

[Lobo]

It's the ISP, not your puter, they are probably trying to get ready for XP, but who knows, copy/paste ping out in main DSL & Cable forum and they can tell you where problem is:)

[tomrhyne]

Thanks, Lobo, for your help. I use to live in Alabama before I retired from BellSouth.

[Lobo]

Roll tide since Noles are new:)

[tomrhyne]

Unfortuantely, I'm a Game**** grad. ****s will roll the Tide this week-end!