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UOD
06-15-01, 12:32 AM
Blue Screen Error in WinMe during Restart?
I just performed a clean install of WinME on a friends Dell Dimension PIII450 originally loaded with Win98SE. I used FDISK to wipe out his partitions and create the new ones and then formatted each drive. I then simply ran setup from the CD and in about 40 minutes we were up and running with WinME. the only drivers that I had to install that WinME didn't were for the soundcard. Other than that, smooth as silk.

When we got to performing the updates I of course started with the critical updates first. We downloaded and installed with no problems but when we restarted the machine, we got a blue screen error. No message, just a line of text saying this:

error: 06: 03: xxxx: 0000370C

I'm not 100% on the exact syntax as I don't have the piece of paper that I wrote the error on in front of me but I am postive of the first 2 sets of numbers and the last set of numbers.

What is boggling is that scandisc finds nothing and we can reproduce this error without failure every time we restart the machine. If we choose shutdown, no problems whatsoever.

I have done everything I know to the OS to minimize anything that may be running in the background, and disabled system restore also. But the error continues every time I choose restart. We are then forced to power off the puter. Now that would make me believe that scandisc would come up as the system boots up because we shut down Windows improperly but it never does and scandisc never finds anything wrong no matter if it's in safe mode or not.

My brain is stewed from trying to figure this out. I also went to the MS knowledge base but it never would return any hits for the error message. So, I'm a t a loss here. If anyone can help, I'd appreciate it. Thanks!
uod2001

blebs
06-15-01, 12:21 PM
I don't know if any of these topics will help any but I'm thinking along the lines of a 3h error that can be found in almost any of the hot topics for ME. Is this person also using McAfee Anti-Virus?


Hot Topics (http://support.microsoft.com/support/windows/topics/errormsg/hottopics.asp) :confused:

UOD
06-16-01, 12:30 AM
THANX for the great info! I couldn't remember how I got to that site in the past.

Only thing is that it didn't turn upa thing about this problem.:cry:

Si now I don't know what to do other than formatting and installing it again.:confused:

I'm tired of proprietary systems, that's why I didn't buy a DELL or a Gateway.

^bump^

Storm90
06-16-01, 12:42 AM
If you think it your virus scanner MCafee go to there web site they have a update for ME. GoodLuck!:)

UOD
06-16-01, 07:50 AM
Is this person also using McAfee Anti-Virus?


no, being that it was a clean install we hadn't got that far in installing any antivirus software. So really the system is still "clean" as nothing has been loaded...no games...no office software..nothing.

blebs
06-16-01, 09:27 AM
I'm as lost as you are on this one! You'll probably find the answer before I do, but if you can give the exact syntax and such, I'll keep checking until I find something useful.:confused:

You've probably tried this already, but I'll include the link anyway.

http://search.support.microsoft.com/kb/psssearch.asp?SPR=winme&T=B&KT=ANY&T1=7d&LQ=error%3A+06%3A+03%3A+xxxx%3A+0000370C+&S=F&A=T&DU=C&FR=0&D=winmil&LPR=&LNG=ENG&VR=http%3A%2F%2Fsupport.microsoft.com%2Fsupport%3Bhttp%3A%2F%2Fsupport.microsoft.com%2Fservicedesks% 2Fwebcasts%3Bhttp%3A%2F%2Fsupport.microsoft.com%2Fhighlights&CAT=Support&VRL=ENG&SA=GN&Go.x=23&Go.y=13

If no one can find a solution, I'd suggest going to a Windows ME newsgroup and post there. There are some really talented people that can help fix things. Some are Microsoft MVP's.

Cornbread
06-16-01, 11:31 AM
Originally posted by uod2001

I'm tired of proprietary systems, that's why I didn't buy a DELL or a Gateway.

^bump^

I don't think it has anything to do with Dell or Gateway. I have a Gateway and have formated this thing many times, even had "ME" on it for a while and no problems like that.

I've been looking around, but I also can not seem to find anything about an error like that.

Did you have the problems before the critical updates? If you decide to do a clean install (again :( ) wait before you do the updates and see if you have that problem, then do the updates one at a time.

Hope this helps, If I find something I will let u know.

later