Firmware (Cable)? Question about it.

[Boosted3si]

Okay, I have written a few posts here in the past day. I just called my cable provider and bitched about my now <100kilobit/sec upload speeds (when it used to be ~800-1000kb/s) and was asking them what has gone on. I then proceeded to ask about when (yesterday) the tech person had me reset my cable modem if that would have anything to do with my now new, ****ty speeds, he said that what it did was updated the firmware software for my cable modem. I then asked him what the cap is in my area and he said 128kb/s. I then asked him how long it's been in effect he said that it's been that way for ~5 weeks. So here's my question:

What is this firmware thing? If there's an update, is there anyway at all that settings with my modem can be adjusted or perhaps an older firmware version could be installed? I have a tech coming out here tomorrow and that 128kb cap thing pisses me off horribly and I know that a couple of days ago I was getting >800! I just want to be able to get as fast as possible and I don't care how tedious the process is, I'll do it to get improved upload (talking about QUITE noticeable differences). Thank you in advance for any positive response.. and I guess the informative, yet negative ones as well :D

[lance-tek]

usually caps are set at the company, not on your end. But if it is on your computer then what you need is the old version. then you could reinstall it and turn off the autoupdate in the reg. usuall there is a little to do in some .dll's too. But you need to know what you are doing before you get in there and start messing with stuff:)

[Boosted3si]

I'm just going by what the tech said. He said that when my modem reconnected it downloaded that most up to date version of the firmware and that is where the cap is set. Cuz before during these past weeks, I've had the extraordinary upload speed and some friends that have gotten cable more recently have not :( So I think that I'm stuck with them now and man it sucks! I send a lot of stuff back and forth to people and now I'm not going to have the patience if this cannot be resolved... any ideas about the .dll(s) or where I could go about setting my connection back up how it used to be?

[lance-tek]

well, my modem is a SB3100, it is external as most cable modems are, I cannot control what it does. so how is it that you plan to do anything about it? If you know of a way to do something then I am all about it. But I cannot fathom anything to tweak it.:confused: