Linksys DMZ and ISP Tech Support Call

[bigpaws]

Hi-
I'm experiencing packet loss between my ISP and my cable modem. They believe it's an RF signal strength issue. I'm running the Linksys 4-port router with four machines. During my ISP's diagnostics, they said they can ping the modem, but not the PC (of course not -because it's behind the router's firewall). They asked that I disable the firewall so they could ping the PC.

So, that brings me to my question(s). Instead of disconnecting the router, reconfiguring my PC's TCP settings and connecting the PC directly to the modem I'd like to try the DMZ feature. I'm running DHCP. Will the Linksys box accept the currently assigned IP into its DMZ with DHCP running or do I have to statically assign the whole network of PCs to get the DMZ to work (in which case I'd rather just rewire it temporarily). Also, once in the DMZ, what IP will my provider be pinging? Hopefully, the one they assigned me 64.x.x.x.x right!?

Thanks for your help.
Bill
:-=>

[ 03-28-2001: Message edited by: bigpaws ]

[bigpaws]

Thanks. I took out the router, called my provider (that starts with a C) and was on hold for a total of 2.5 hours, and three different numbers before they decided to send me back to the first number, and send a truck to my house as it's an RF problem that's making me lose packets...which I knew in the first place. Ahh. .

[glc1]

Nix the router until the truck roll is complete, otherwise they may give you trouble for having it. :)

[bigpaws]

Thanks - I will. It's a pain to take it in and out, bec I have to reconfigure my PC to actually work, but, I guess it's better than hearing from them about it.

[cyberskye]

Hey there,

In order to perform port forwarding, you must have a static ip scheme on the internal network. DMZ is the forwarding of all ports to a prticular machine, so logically yes you would have to set up static ips. The DMZ host is still behind the router, it just has all tcp ports/requests forwarded to that machine.

I would go ahead and connect one machine before I call back. They will want to attempt diagnostics on the line and change/verify config options in yuor network and hardware settings. This is easier on one machine and you don't have to share your current network config with them