Can't get Motorola Surfboard SB5120 Main Admin Page

[desert_rat]

Hi,
I have a Motorola surfboard 5120. I disconnected it from my router and hooked it up directly to my laptop. I rebooted the modem and got assigned an ip address in the range of 68.xxx.xxx.x. I am unable to connect to 192.168.100.1. The browser loads a blank page. I tried both firefox and IE with same results. I tried disconnecting the cable and power cycling the modem. I then got an ip address assigned of 192.168.100.2. I tried to use the browser to goto 192.168.100.1 with no luck. I know I could get this page in the past ie: several years ago. I wonder if my modems web server is bad, or maybe the cable co. disabled it since my last successful connect. Anyone have any ideas? Thanks DR

[YeOldeStonecat]

Shouldn't have to disconnect your router, you can get to it from behind your router (unless your routers LAN side is 192.168.100.xxx)

[desert_rat]

Thank you for that information, but I already know that. The issue is the page doesn't load, there is nothing there, only a blank page. Even after cycling the power on the modem several times, and eliminating the router and going directly to the modem, there is only a blank page. Has anyone else experienced this problem? Thanks DR