Connection timed out

[satyre]

Sometimes I get the following error randomly, but not specific to any website. Here I posted the error for this website as an example, but it is not anything to do with this website since I get this error for other websites too. However, when I click "Try again", the page will load within few seconds as usual. I wonder what tweak I have to make at my end. It is Vista Ultimate with DSL behind a router.

The connection has timed out

The server at forums.speedguide.net is taking too long to respond.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

[YeOldeStonecat]

What make/model DSL "modem" do you have? Do you have another router behind that? If the DSL modem is actually a combo modem/router...and you put another router behind it..you can end up with some conflicts and performance issues.

Also try emptying your temp internet files/cache, ensure your PC is regularly cleaned of ad/spy/malware, and no unnecessary toolbars installed in your browser.

Sometimes malware screws up the tcp stack/winsock files...in which case running a "repair" utility fixes a lot of issues..
http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html

[TonyT]

I have most often run into time-out issues when the isp is having issues w/ its dns. To determine if the isp is the source of troubles do traceroutes to varios web addresses. You'll see time-outs occur at a certain point in the route. If the time-outs occur initially (gateway) then see above post as it's a modem-router issue.

[satyre]

This is a simple DSL modem from the SWbell, model Alcatel 1000 ADSL. This is not a combo, so no redundancy with my router, which is ASUS WL500W.

I don't install any tool bar from other websites, such as Google and so on...

I will clear everything as you said. Hope that will solve it.

[satyre]

Ok, I do that tracert command whenever I get that error to find out where it is. What I saw is that, all the hops are passing without any time out.

Whenever I get a tme out error, if I click "try again", it will load the page very fast. So, is it anything to do with my side? Any registry tweak?

[YeOldeStonecat]

Any registry tweak?

Have you tried the winsock repair?

[TonyT]

Download and run HijackThis.
Post a scan log here.

[satyre]

Have you tried the winsock repair?

Yes I did.. but one more time I got timeout in other site..

Here is the logfile of Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:25:07 PM, on 5/4/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Windows\System32\KMDEVMONX.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
D:\Program Files\Panasonic\Multi-Function Station\StatusMon.exe
C:\Windows\system32\wbem\unsecapp.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\mmc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "d:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Panasonic DeviceMonitor for KX-FLM551/FLB751 Series] C:\Windows\system32\KMdevmonx.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Panasonic Multi-Function StatusMonitor.lnk = D:\Program Files\Panasonic\Multi-Function Station\StatusMon.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Open with WordPerfect - D:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

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