RWW Problem

[reaser]

Trying to fix a problme with Remote Web Workplace. We have 3 locations and 1 of the locations RWW is not accessible from outside the network. I'm clueless where to even start looking here. We have no issues on 2 of our locations but the 3rd we can not access.

[YeOldeStonecat]

I'd check firewall rules...ensure tcp ports 4125, and 443, are forwarded each respective SBS box's LAN IP.

[reaser]

Ports 443 and 4125 are forwarded.

[YeOldeStonecat]

These single homed servers...each satellite behind just a single NAT box?

[reaser]

No. 3 different servers at 3 different locations. Each network has 1 server, 1 router and about 10 workstations.

Sorry that would be a yes to your question. Read it wrong

[reaser]

When I type mydomain.com:8080 I get 401 Unauthorized
When I type mydomain.com I get a long delay with the Cannont find server

[YeOldeStonecat]

How about when you type in "https://blahblah.mydomain.com/remote" ?

[reaser]

Cannot find server. I just ran through the wizard again and get an error during the install. Windows Firewall/ICS is disabled. Could this be a problem?

[YeOldeStonecat]

Cannot find server. I just ran through the wizard again and get an error during the install. Windows Firewall/ICS is disabled. Could this be a problem?

Firewall/ICS shouldn't be running unless you have 2x NICs. Do the servers have dual NICs? If so...you said you're not using a multi-homed server...so disable the one not being used.

[reaser]

getting error 170: Could not start the Windows Firewall/Internet Connection Sharing (ICS) service on Local Computer.


the requested resource is in use. i'm looking that up now

[reaser]

i see that ics should not be running. still no luck. i'm stumped. we still can not connect

[YeOldeStonecat]

Lets start with..."Can you connect to the RWW portal from the server itself? https://servername/remote

If so...can you connect to it from workstations on the local network?