need help for my dad(vista/outlook question) [Archive] - SpeedGuide.net Broadband Community

View Full Version : need help for my dad(vista/outlook question)


Dan
12-14-07, 05:40 PM
he has vista and uses outlook for email on his new pc,he can receive emails but it won't send,

what can I tell him to check ?

(I verified his smtp and pop settings)

TonyT
12-14-07, 05:49 PM
When an email clent fails to send or receive the client will log the messages from the mail server and/or local comp. There's usually an icon at lower left of the window that can be clicked to view the errors or details.

YeOldeStonecat
12-15-07, 07:07 AM
(I verified his smtp and pop settings)

Most likely one more setting in SMTP/outgoing server properties..checkbox for "Use authentication..same as incoming server".