MS WORD 2003 question

[Dan]

I have office 2003 with XP sp2,it's been getting worse,why does a word doc open so painfully slow ?

is there settings to turn off? that I don't need? or what can I do ?

[downhill]

Dan if it's all your docs opening up slow, then I'd first start looking at your virus protection software. Try turning it off for a quick test to see if that's the case.

[Dan]

Dan if it's all your docs opening up slow, then I'd first start looking at your virus protection software. Try turning it off for a quick test to see if that's the case.

well,the only anti virus I have on here that I know of is AVG and I disabled that,and this is in word,and it says at the bottom of the doc while it's opening that "virus scan running",what is this scanner? and how do I find it?

what to do ?

http://members.speedguide.net/dan/word2.jpg

http://members.speedguide.net/dan/word1.jpg

[downhill]

I take it your running XP. Go into componet services and see what's running.

[Dan]

yes,XP,here is the list in services

.NET Runtime Optimization Service v2.0.50727_X86
Alerter
Application Layer Gateway Service
Application Management
ASP.NET State Service
Automatic Updates
AVG E-mail Scanner
AVG7 Alert Manager Server
AVG7 Update Service
Background Intelligent Transfer Service
ClipBook
COM+ Event System
COM+ System Application
Computer Browser
Cryptographic Services
DCOM Server Process Launcher
DHCP Client
Distributed Link Tracking Client
Distributed Transaction Coordinator
DNS Client
Error Reporting Service
Event Log
Fast User Switching Compatibility
GhostStartService
Google Updater Service
Help and Support
HTTP SSL
Human Interface Device Access
IMAPI CD-Burning COM Service
Indexing Service
InstallDriver Table Manager
iPod Service
IPSEC Services
Logical Disk Manager
Logical Disk Manager Administrative Service
lxcg_device
MaxBackServiceInt
Messenger
MS Software Shadow Copy Provider
Net Logon
NetMeeting Remote Desktop Sharing
Network Connections
Network DDE
Network DDE DSDM
Network Location Awareness (NLA)
Network Provisioning Service
Norton Unerase Protection
NT LM Security Support Provider
NVIDIA Display Driver Service
Office Source Engine
Performance Logs and Alerts
Plug and Play
Portable Media Serial Number Service
Print Spooler
Protected Storage
QoS RSVP
Remote Access Auto Connection Manager
Remote Access Connection Manager
Remote Desktop Help Session Manager
Remote Procedure Call (RPC)
Remote Procedure Call (RPC) Locator
Remote Registry
Removable Storage
Routing and Remote Access
Secondary Logon
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
Smart Card
Speed Disk service
SSDP Discovery Service
SymWMI Service
System Event Notification
System Restore Service
Task Scheduler
TCP/IP NetBIOS Helper
Telephony
Telnet
Terminal Services
Themes
Uninterruptible Power Supply
Universal Plug and Play Device Host
Volume Shadow Copy
WebClient
Windows Audio
Windows Driver Foundation - User-mode Driver Framework
Windows Firewall/Internet Connection Sharing (ICS)
Windows Image Acquisition (WIA)
Windows Installer
Windows Management Instrumentation
Windows Management Instrumentation Driver Extensions
Windows Media Player Network Sharing Service
Windows Time
Wireless Zero Configuration
WMI Performance Adapter
Workstation

[downhill]

Well Dan I don't see anything in there that indicates you have a scanner running. However I'm not an expert on them either.

Have you ever had Norton or McAfee installed? Maybe an uninstall of one of them was incomplete?

Dunno if AVG is still running or not. Make sure in componet services that they are turned off for now. Then try again if you haven't already done so.

[YeOldeStonecat]

Service packs for Office 2K3 up to date?

[TonyT]

After you "Quit" AVG from the system tray you also need to use Task manager to kill all avg*** processes. Closing the tray icon does not shut down all avg components. And I believe the avg MS Office scanner is a part of the avg email component, so kill all avg processes.