Please Assist in Tweak

[tbbuc]

im getting bad ping rates while playing online. I'm using Charter communications which im paying for cable internet at 10mb download and 1mb upload. my system is an amd fx57 running windows xp pro


« SpeedGuide.net TCP Analyzer Results »
Tested on: 09.26.2007 17:36
IP address: 68.115.xxx.xxx

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 256960 (multiple of MSS)
RWIN Scaling: 2
Unscaled RWIN : 64240
Reccomended RWINs: 64240, 128480, 256960, 513920
BDP limit (200ms): 10278kbps (1285KBytes/s)
BDP limit (500ms): 4111kbps (514KBytes/s)
MTU Discovery: ON
TTL: 47
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)





TRACERT TO MY GAME SERVER


Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ADMINI~1>tracert 66.165.126.225

Tracing route to IP225.gigE.vskgamingservers.com [66.165.126.225]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.xxx.xx.xxx
2 11 ms 9 ms 8 ms 10.147.200.1
3 12 ms 13 ms 11 ms 172.23.112.1
4 18 ms 14 ms 13 ms dca-core-01.inet.qwest.net [205.171.9.21]
5 52 ms 54 ms 50 ms kcm-core-02.inet.qwest.net [67.14.11.10]
6 57 ms 55 ms 55 ms mo1-edge-03.inet.qwest.net [205.171.29.158]
7 61 ms 56 ms 55 ms qwestgige.cybercon.com [65.123.132.254]
8 107 ms 76 ms 65 ms 216.15.195.70
9 55 ms 59 ms 56 ms IP225.gigE.vskgamingservers.com [66.165.126.225]


Trace complete.


thanks

[trogers]

TRACERT TO MY GAME SERVER


Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ADMINI~1>tracert 66.165.126.225

Tracing route to IP225.gigE.vskgamingservers.com [66.165.126.225]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.xxx.xx.xxx
2 11 ms 9 ms 8 ms 10.147.200.1
3 12 ms 13 ms 11 ms 172.23.xxx.xxx
4 18 ms 14 ms 13 ms dca-core-01.inet.qwest.net [205.171.9.21]
5 52 ms 54 ms 50 ms kcm-core-02.inet.qwest.net [67.14.11.10]
6 57 ms 55 ms 55 ms mo1-edge-03.inet.qwest.net [205.171.29.158]
7 61 ms 56 ms 55 ms qwestgige.cybercon.com [65.123.132.254]
8 107 ms 76 ms 65 ms 216.15.195.70
9 55 ms 59 ms 56 ms IP225.gigE.vskgamingservers.com [66.165.126.225]


Trace complete.


thanks

Ping spike is at hop 8 which is the network of your game server.

Try a different game server.

[tbbuc]

if i did a who is, and found out the company name. could i call them to let them know? would it do any good? thanks

[trogers]

if i did a who is, and found out the company name. could i call them to let them know? would it do any good? thanks

Better to inform your game server and let them deal with the problem as you are not a subscriber to that ISP.

[tbbuc]

Thanks, the company told me they will look into the problem.

QUICK QUESTION: Just so i can understand what i'm looking at. when i did the above tracert the 1st hop is my router? the 2nd hop is at the cable box in my yard? and the 3rd hop is a switch probably at the cable company?

is that how it is read? please help me to understand better. thanks.

[trogers]

Thanks, the company told me they will look into the problem.

QUICK QUESTION: Just so i can understand what i'm looking at. when i did the above tracert the 1st hop is my router? the 2nd hop is at the cable box in my yard? and the 3rd hop is a switch probably at the cable company?

is that how it is read? please help me to understand better. thanks.

1st hop is the router as seen from the IP address of 192.168.xxx.xxx

2nd hop is the modem with IP address of 10.147.200.1

3rd hop is the ISP's switch with your public WAN IP address of 172.23.xxx.xxx

[tbbuc]

thanks you are teaching me :) My friend is getting ***** in his 2nd hop, which means his cable modem. Is the modem bad? Because he keeps loosing connections. thanks again for your help.

[trogers]

thanks you are teaching me :) My friend is getting ***** in his 2nd hop, which means his cable modem. Is the modem bad? Because he keeps loosing connections. thanks again for your help.

I think what you mean is his hop 2 is timed out. This usually happens because a firewall is blocking pings. He will need to turn off his firewall, either in his comp or in the router.

Tell your friend to log into the modem and check signal power levels and compare them with those in this thread:

http://www.speedguide.net/faq_in_q.php?category=92&qid=78