Help Please !!! [Archive] - SpeedGuide.net Broadband Community

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cookyw
09-16-07, 02:48 PM
Hi im a new bee on here so hello ! I keep getting pop ups from www.spyware-sec:thumb: ure.com ??? how do i get rid of this ? im running xp !
Any help cheers
Wayne

mnosteele52
09-16-07, 06:54 PM
If you think your computer has been compromised by malware then please follow these instructions for proper cleanup.

1. Disable System Restore then reboot your pc, this will delete all old restore points.

2. Download and run CrapCleaner (http://www.ccleaner.com/), this will clean out all of your temporary and junk files.

3. Do a free online virus scan from BitDefender (http://www.bitdefender.com/scan8/ie.html) and remove all that it finds.

4. Download, update and do a full system scan with SpyBot Search & Destroy 1.5.1 (http://www.safer-networking.org/en/download/index.html) and remove all that it finds.

5. Download, update and do a full system scan with Ad-Aware 2007 (http://www.majorgeeks.com/Ad-Aware_2007_d506.html) and remove all that it finds.

6. Download, update and do a full system scan with SUPERAntiSpyware (http://www.superantispyware.com/) and remove all that it finds.

7. Download, update and do a full system scan with AVG Anti-Spyware (http://www.ewido.net/en/download) and remove all that it finds.

8. Download and run AutoRuns (http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx) and see if there is anything suspicious. You have to know what you are looking for but it is an invaluable tool, it is kind of like HijackThis on steriods.

9. Download, update and do a full system scan with Windows Defender (http://www.microsoft.com/downloads/details.aspx?familyid=435BFCE7-DA2B-4A6A-AFA4-F7F14E605A0D&displaylang=en) and remove all that it finds.

9. Download and do a scan with HijackThis 2.0.0 (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php?page=download) and post the results here in the forums so I can assist you.

10. Download and update SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html) to help stay malware free.

11. Use ZonedOut (http://www.funkytoad.com/content/view/15/33/) to help prevent future infections.

12. If you are not already using Kaspersky Anti-Virus, BitDefender Anti-Virus or NOD32 Anti-Virus then uninstall your current anti-virus program (Norton, McAfee, TrendMicro etc.) and install then update and scan with the free 30 day trial of Kaspersky Anti-Virus 7 (http://usa.kaspersky.com/downloads/KAV-product-update.php).

13. Do ALL of the latest Windows Updates to ensure your OS is patched properly.

:D :cool: