View Full Version : Please help me, I don't know what else to do :'(
Hello, I live in Israel. I tried already 3 ISPs and it's all the same. My internet is slow: takes time to load pages, download speed is really slow (but only when downloading something, because when I do a speed test it always shows fine), ping is extreemely high to everywhere (take UK for example - about 200+ ms, sometimes about 150 and still it's too much!). About online gaming - I won't even start talking about my lag!
I have 3MB cable internet (I don't really know my upload speed but it's about 150 or so), my ISP is good, but they don't know what to do to fix my problem either :'(
Here's a speed test in Israel where I live (it was the recommanded server aswell):
http://www.speedtest.net/result/184441837.png (http://www.speedtest.net)
And here's London which is not too far from Israel:
http://www.speedtest.net/result/184441141.png (http://www.speedtest.net)
Great pings eh? Even in Israel my ping is high...
Here's TCP Analyzer results:
« SpeedGuide.net TCP Analyzer Results »
Tested on: 09.14.2007 05:32
IP address: 85.250.xxx.xxx
TCP options string: 020405500103030201010402
MSS: 1360
MTU: 1400
TCP Window: 256960 (NOT multiple of MSS)
RWIN Scaling: 2
Unscaled RWIN : 64240
Reccomended RWINs: 65280, 130560, 261120, 522240
BDP limit (200ms): 10278kbps (1285KBytes/s)
BDP limit (500ms): 4111kbps (514KBytes/s)
MTU Discovery: ON
TTL: 107
Timestamps: OFF
SACKs: ON
IP ToS: 01010000 (80)
Precedence: 010 (immediate)
Delay: 1 (low delay)
Throughput: 0 (normal throughput)
Reliability: 0 (normal reliability)
Cost: 0 (normal cost)
Check bit: 0 (correct)
DiffServ: AF22 010100 (20) - Assured Forwarding class 2, medium drop precedence (RFC 2597).
Help would be greatly appreciated because I am so desperate I think of giving up playing my favourite online game Quake III Arena and maybe even giving up on internet for that matter. I am tired of waiting till pages load and downloading for 15 minutes a 2MB file. I am paying big money for that 3MB connection but I don't even get 3MB :'(
My lag is horrible and I often miss a lot of the game, people complain as well that I lag badly. My ping is bad and I am the only one with ping not only above 100 but up to 200.
Here's the trace of 3 servers in different locations:
UK:
Tracing route to 213.228.232.16 over a maximum of 30 hops
1 13 ms 9 ms 23 ms lo0.cab08.ptk.nv.net.il [212.143.208.140]
2 * 18 ms 10 ms vl202.coresw2.ptk.nv.net.il [212.143.229.254]
3 16 ms 9 ms 10 ms ge1-1.gw2.ptk.nv.net.il [212.143.10.210]
4 156 ms 147 ms 183 ms pos2-0.brdr1.lnd.nv.net.il [212.143.12.11]
5 104 ms 90 ms 109 ms GigabitEthernet3-1.GW1.LND9.ALTER.NET [146.188.5
5.61]
6 103 ms 108 ms 98 ms so-3-0-0.xr2.lnd9.alter.net [158.43.150.145]
7 92 ms 98 ms 98 ms so-3-0-0.TL1.LND9.ALTER.NET [146.188.15.37]
8 99 ms 98 ms 100 ms POS1-0.BR1.LND9.ALTER.NET [146.188.7.242]
9 112 ms 88 ms 90 ms lon-sa1.LON.GB.net.DTAG.DE [146.188.69.102]
10 159 ms 161 ms 157 ms 194.25.6.193
11 184 ms 481 ms 228 ms 217.6.48.238
12 * * * Request timed out.
13 * * * Request timed out.
14 164 ms 163 ms 159 ms 213.228.232.16
Trace complete.
Germany:
Tracing route to . [85.234.148.18]
over a maximum of 30 hops:
1 25 ms 11 ms 11 ms lo0.cab08.ptk.nv.net.il [212.143.208.140]
2 * 16 ms 9 ms vl202.coresw2.ptk.nv.net.il [212.143.229.254]
3 19 ms 21 ms 15 ms ge2-0.gw1.ptk.nv.net.il [212.143.10.209]
4 143 ms 148 ms 146 ms pos2-2.brdr1.lnd.nv.net.il [212.143.12.41]
5 86 ms 89 ms 86 ms GigabitEthernet3-1.GW1.LND9.ALTER.NET [146.188.5
5.61]
6 112 ms 102 ms 113 ms so-3-0-0.xr2.lnd9.alter.net [158.43.150.145]
7 113 ms 95 ms 95 ms so-3-0-0.TL1.LND9.ALTER.NET [146.188.15.37]
8 96 ms 111 ms 87 ms POS1-0.BR1.LND9.ALTER.NET [146.188.7.242]
9 97 ms 87 ms 99 ms lon-sa1.LON.GB.net.DTAG.DE [146.188.69.102]
10 154 ms 154 ms 156 ms 194.25.6.193
11 162 ms 164 ms 163 ms 217.6.48.238
12 156 ms 158 ms 162 ms 10ge-4-4.cat2.sov.lon.rapidswitch.com [87.117.21
1.18]
13 155 ms 157 ms 158 ms . [85.234.148.18]
Trace complete.
And USA:
Tracing route to 64.d4.1343.static.theplanet.com [67.19.212.100]
over a maximum of 30 hops:
1 9 ms 16 ms 9 ms lo0.cab08.ptk.nv.net.il [212.143.208.140]
2 11 ms * 12 ms vl202.coresw2.ptk.nv.net.il [212.143.229.254]
3 9 ms 9 ms 8 ms ge2-0.gw1.ptk.nv.net.il [212.143.10.209]
4 146 ms 158 ms 145 ms pos2-2.brdr1.lnd.nv.net.il [212.143.12.41]
5 96 ms 97 ms 96 ms 207.138.95.197
6 211 ms 203 ms 202 ms The-Planet.GigabitEthernet7-3.ar2.DAL2.gblx.net
[64.208.170.198]
7 204 ms 202 ms 226 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]
8 208 ms 208 ms 212 ms po32.dsr02.dllstx4.theplanet.com [70.87.253.78]
9 213 ms 219 ms 213 ms gi1-0-1.car12.dllstx4.theplanet.com [67.19.255.4
6]
10 209 ms 215 ms 206 ms 64.d4.1343.static.theplanet.com [67.19.212.100]
Trace complete.
Just thought maybe it might help.
If there's anything you need me to do so you can help me on this, just say.
You guys are my real last hope :)
trogers
09-14-07, 08:00 AM
Your post highlighted 2 problems:
- signals are being affected by electromagnetic interference
- TCP Window set wrong for your MTU.
Turn off power to your modem and relocate it a few feet away from all other electrical devices.
Try the following with TCP Optimizer:
General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU 1400
TTL - 64
TCP Receive Window - 130560
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - checked
Timestamps - uncheck
Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect
Your post highlighted 2 problems:
- signals are being affected by electromagnetic interference
- TCP Window set wrong for your MTU.
Turn off power to your modem and relocate it a few feet away from all other electrical devices.
Try the following with TCP Optimizer:
General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU 1400
TTL - 64
TCP Receive Window - 130560
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - checked
Timestamps - uncheck
Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect
TCP Optimizer doesn't see my NIC, it's just a blank thing and even in the scroll it's blank...
trogers
09-14-07, 08:21 AM
TCP Optimizer doesn't see my NIC, it's just a blank thing and even in the scroll it's blank...
That's ok. Just apply the tweaks and your registry will be adjusted. Reboot comp to take effect and post a new TCP Analyzer report to confirm correct settings.
TCP Analyze:
« SpeedGuide.net TCP Analyzer Results »
Tested on: 09.14.2007 08:48
IP address: 89.139.xxx.xxx
TCP options string: 020405500103030101010402
MSS: 1360
MTU: 1400
TCP Window: 130560 (multiple of MSS)
RWIN Scaling: 1
Unscaled RWIN : 65280
Reccomended RWINs: 65280, 130560, 261120, 522240
BDP limit (200ms): 5222kbps (653KBytes/s)
BDP limit (500ms): 2089kbps (261KBytes/s)
MTU Discovery: ON
TTL: 43
Timestamps: OFF
SACKs: ON
IP ToS: 01010000 (80)
Precedence: 010 (immediate)
Delay: 1 (low delay)
Throughput: 0 (normal throughput)
Reliability: 0 (normal reliability)
Cost: 0 (normal cost)
Check bit: 0 (correct)
DiffServ: AF22 010100 (20) - Assured Forwarding class 2, medium drop precedence (RFC 2597).
Speed test IL:
http://www.speedtest.net/result/184470398.png (http://www.speedtest.net)
Speed test UK:
http://www.speedtest.net/result/184470915.png (http://www.speedtest.net)
Trace of UK server:
Tracing route to 213.228.232.16 over a maximum of 30 hops
1 14 ms 13 ms 15 ms lo0.cab06.hfa.nv.net.il [212.143.205.234]
2 21 ms 19 ms 14 ms vl201.coresw1.hfa.nv.net.il [212.143.198.254]
3 15 ms 16 ms 17 ms ge0-0.gw2.hfa.nv.net.il [212.143.8.196]
4 121 ms 146 ms 129 ms pos2-7.brdr1.lnd.nv.net.il [212.143.12.38]
5 90 ms 90 ms 94 ms GigabitEthernet3-1.GW1.LND9.ALTER.NET [146.188.5
5.61]
6 101 ms 109 ms 100 ms so-3-0-0.xr2.lnd9.alter.net [158.43.150.145]
7 94 ms 106 ms 93 ms so-3-0-0.TL2.LND9.ALTER.NET [146.188.15.45]
8 91 ms 101 ms 102 ms POS2-0.BR1.LND9.ALTER.NET [146.188.7.246]
9 94 ms 92 ms 96 ms lon-sa1.LON.GB.net.DTAG.DE [146.188.69.102]
10 93 ms 95 ms 97 ms 194.25.6.193
11 272 ms 221 ms 227 ms 217.6.48.238
12 * * * Request timed out.
13 * * * Request timed out.
14 133 ms 123 ms 116 ms 213.228.232.16
Trace complete.
Trace of Germany server:
Tracing route to . [85.234.148.18]
over a maximum of 30 hops:
1 20 ms 17 ms 12 ms lo0.cab06.hfa.nv.net.il [212.143.205.234]
2 14 ms 13 ms 15 ms vl201.coresw1.hfa.nv.net.il [212.143.198.254]
3 13 ms 14 ms 13 ms ge0-0.gw2.hfa.nv.net.il [212.143.8.196]
4 125 ms 127 ms 149 ms pos0-0-0.brdr2.lnd.nv.net.il [212.143.12.91]
5 98 ms 111 ms 100 ms GigabitEthernet3-1.GW1.LND9.ALTER.NET [146.188.5
5.61]
6 97 ms 99 ms 120 ms so-3-0-0.xr2.lnd9.alter.net [158.43.150.145]
7 111 ms 103 ms 101 ms so-3-0-0.TL2.LND9.ALTER.NET [146.188.15.45]
8 97 ms 106 ms 99 ms POS2-0.BR1.LND9.ALTER.NET [146.188.7.246]
9 100 ms 151 ms 122 ms lon-sa1.LON.GB.net.DTAG.DE [146.188.69.102]
10 105 ms 96 ms 95 ms 194.25.6.193
11 93 ms 107 ms 99 ms 217.6.48.238
12 135 ms 152 ms 103 ms 10ge-4-4.cat2.sov.lon.rapidswitch.com [87.117.21
1.18]
13 98 ms 96 ms 93 ms . [85.234.148.18]
Trace complete.
Trace of USA server:
Tracing route to 64.d4.1343.static.theplanet.com [67.19.212.100]
over a maximum of 30 hops:
1 17 ms 14 ms 19 ms lo0.cab06.hfa.nv.net.il [212.143.205.234]
2 16 ms 26 ms 13 ms vl201.coresw1.hfa.nv.net.il [212.143.198.254]
3 15 ms 13 ms 13 ms ge8-1.gw1.hfa.nv.net.il [212.143.8.193]
4 165 ms 184 ms 180 ms pos2-4.brdr1.lnd.nv.net.il [212.143.12.118]
5 105 ms 99 ms 104 ms 207.138.95.197
6 222 ms 218 ms 224 ms The-Planet.GigabitEthernet7-3.ar2.DAL2.gblx.net
[64.208.170.198]
7 222 ms 228 ms 215 ms te9-2.dsr01.dllstx3.theplanet.com [70.87.253.14]
8 217 ms 222 ms 218 ms po32.dsr02.dllstx4.theplanet.com [70.87.253.78]
9 218 ms 225 ms 228 ms gi1-0-2.car12.dllstx4.theplanet.com [67.19.255.1
74]
10 231 ms 221 ms 232 ms 64.d4.1343.static.theplanet.com [67.19.212.100]
Trace complete.
I moved the cable modem 2 feet above the TV, DVD, cable reciever, speakers, computer and all the other stuff. It's very close to the ceiling but I got a little air conditioner (that is always off) there - about 5 inches from the cable modem, it's fine right?
Also, my ping in game haven't changed, 150-200ms and the lag is the same. What else can you recommend me doing?
I remember when I only got cable, I thought it's cool, like I have cable TV and phone and not internet.
My pings to europe were 50-90ms and no lag at all, just like when I still was on ADSL.
I had 0.5MB internet back then and it was faster than the 3MB I have now. It was all cool and nice for about a month.
Then after 1 month of nice smooth playing and surfing on the net it all began.
I have cable for 5 years and 9 days and for 4 years 11 months and I don't really know the exact number of days I have speed problems; a lot of fun eh?
I used to call my ISP everyday besides Saturday a few times a day.
We rulled out my computer as the problem maker also rulled out the cable company; it took a year of calling and annoying them untill I knew for sure it's not coming from them.
We rulled out that it's the ISP's fault because they checked everything there is and I changed ISPs 3 times.
I also changed computers in those 5 years. I personally chose the parts for the computer I am using now as well as putting the whole computer together.
I have an AMD Athlon 64 3200+ processor, Asus A8N-E motherboard, Twinmos 2 sticks of 512MB - thus 1024MB of RAM, nVidia GeForce 6600 video card.
I reinstalled Windows a few times already, even tried Vista but it didn't solve my problem. I keep my computer always up-to-date.
I clean all the internet stuff and I use ad-aware and a few more programs for cleaning the registry and unused files and all.
I use AVG antivirus and I don't use firewall.
trogers
09-14-07, 09:31 AM
If space is congested, place the modem under the comp table if you are using a wired connection.
Tweak does not lower ping time, but only ensure stable ping time and speed. Ping time depends largely on your signal route and traffic congestion to the game server, especially at the international gateway in an overseas connection.
Trace of UK server:
11 272 ms 221 ms 227 ms 217.6.48.238
Trace of Germany server:
4 125 ms 127 ms 149 ms pos0-0-0.brdr2.lnd.nv.net.il [212.143.12.91]
Trace of USA server:
4 165 ms 184 ms 180 ms pos2-4.brdr1.lnd.nv.net.il [212.143.12.118]
I haven't yet tried downloading something to see the real effect but thank you.
One last question...
What can I do about my lag? Anything?
trogers
09-14-07, 10:07 AM
I haven't yet tried downloading something to see the real effect but thank you.
One last question...
What can I do about my lag? Anything?
Check the website of your ISP to see if they are doing some upgrading works and thereby diverting traffic to the intermediate routers at hop 4 of all your tracerts. You can note the spike in ping times at hop 4 when they are much higher than those in hop 5.
If s, you will have to wait out for upgrading works to complete and traffic and ping times revert to normal conditions.
Sava700
09-14-07, 10:16 AM
I haven't yet tried downloading something to see the real effect but thank you.
One last question...
What can I do about my lag? Anything?
Sometimes its just net traffic... not much you do besides running around and unplugging several million people's modems.
Find a better server to game on or closer.
Check the website of your ISP to see if they are doing some upgrading works and thereby diverting traffic to the intermediate routers at hop 4 of all your tracerts. You can note the spike in ping times at hop 4 when they are much higher than those in hop 5.
If s, you will have to wait out for upgrading works to complete and traffic and ping times revert to normal conditions.
4 years I have lag and high ping, with all my ISPs, this is probably a lost case :)
Thanks anyway, I guess that is a mystery that cannot be solved...
Sometimes its just net traffic... not much you do besides running around and unplugging several million people's modems.
Find a better server to game on or closer.
there are no closer and those are the best of all the others where my ping is 300-400 to the same UK and the lag is unbearable :)
Well no worries, I managed to live with that for 4 years though I was really concidering to give up using the internet and just remove my account once and for all, so I froze it for a month, came back all happy to have internet again but then after a few minutes I regreted coming back :D
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