having problem with my connection (packet losses)

[danterz]

Hi guys, I'm having problems with my DSL connection. I'm from Canada - Quebec City and my DSL speed is up to 5mbps. Yeah, I'm getting losses whenever I play online I would like to fix this problem, I already called my ISP to check if my telephone line was broken but they said everything was OK.


Heres what the TCP/IP Analyser gave me:

TCP options string = 020405ac0103030101010402
MTU = 1492
MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.
MSS = 1452
MSS is optimized for PPPoE DSL broadband. If not, consider raising your MTU value.
Default TCP Receive Window (RWIN) = 100188
RWIN Scaling (RFC1323) = 1 bits (scale factor of 2)
Unscaled TCP Receive Window = 50094

RWIN is a multiple of MSS
Other RWIN values that might work well with your current MTU/MSS:
511104 (MSS x 44 * scale factor of 8)
255552 (MSS x 44 * scale factor of 4)
127776 (MSS x 44 * scale factor of 2)
63888 (MSS x 44)
bandwidth * delay product (Note this is not a speed test):

Your TCP Window limits you to: 4008 kbps (501 KBytes/s) @ 200ms
Your TCP Window limits you to: 1603 kbps (200 KBytes/s) @ 500ms
MTU Discovery (RFC1191) = ON
Time to live left = 111 hops
TTL value is ok.
Timestamps (RFC1323) = OFF
Selective Acknowledgements (RFC2018) = ON
IP type of service field (RFC1349) = 00000000 (0)

Help me please, Thanks.

-Phil

[danterz]

Hello guys it's me again, I think my ISP fixed my packet losses but now I think I messed up with my internet speed, it went down from 4200kbps to 2500kbps... could someone help me please...

heres what the TCP analyser gave me:
TCP options string = 020405ac0103030001010402
MTU = 1492
MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.
MSS = 1452
MSS is optimized for PPPoE DSL broadband. If not, consider raising your MTU value.
Default TCP Receive Window (RWIN) = 65340
RWIN Scaling (RFC1323) = 0 bits
Unscaled TCP Receive Window = 65340

RWIN is a multiple of MSS
Other RWIN values that might work well with your current MTU/MSS:
511104 (MSS x 44 * scale factor of 8)
255552 (MSS x 44 * scale factor of 4)
127776 (MSS x 44 * scale factor of 2)
63888 (MSS x 44)
bandwidth * delay product (Note this is not a speed test):

Your TCP Window limits you to: 2614 kbps (327 KBytes/s) @ 200ms
Your TCP Window limits you to: 1045 kbps (131 KBytes/s) @ 500ms
MTU Discovery (RFC1191) = ON
Time to live left = 47 hops
TTL value is ok.
Timestamps (RFC1323) = OFF
Selective Acknowledgements (RFC2018) = ON
IP type of service field (RFC1349) = 00000000 (0)

I'd like to regain my normal download speed back plax ;(

[trogers]

Try the following with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU 1492
TTL - 64
TCP Receive Window - 127776
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - checked
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

[danterz]

I tried your settings but I still get the same problem :(

http://www.speedguide.net/speedtest/results_img.php?test=94RVB2CC1HSN (http://www.speedguide.net/speedtest/results.php?test=94RVB2CC1HSN)

[trogers]

Do a tracert to www.yahoo.com and post.

[danterz]

Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.xxx.x.x
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 93 ms 92 ms 93 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

that's not normal, right?

[trogers]

Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.xxx.x.x
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 93 ms 92 ms 93 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

that's not normal, right?

What kind of router and modem are you using?

The tracert may have been blocked by a firewall set in your router or modem.

[danterz]

my modem is a ADSL Speedstream 4200, I don't have any router....

[trogers]

my modem is a ADSL Speedstream 4200, I don't have any router....

SpeedStream 4200 is a modem with a built-in router.

Download the User's Guide at this link to deactivate its firewall and then do a tracert and post:

http://subscriber.communications.siemens.com/documents/4x00UG_English.pdf