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View Full Version : High Pings and Lag


icesprayermike
03-08-07, 02:55 PM
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I got my new computer about 4 months ago and it's been good to me so far. I spent a good bit on it so that I would be able to play games and use multiple programs without problems. I usually play Warcraft 3 and Counter Strike Source. Recently though, I noticed my ping gets out of control for no reason.

I come home from school and play for usually 15 to 20 minutes, then I get a sudden spike of lag. However, the lag doesn't go away and it usually stays for at least 20 minutes which pretty much ruins the game that I have going on. It seem that almost every game I play now becomes worthless because I get just randomly get pings of anywhere from 300 ms to 900 ms.

I have a DSL connection which comes through my router. Every time I contact my ISP they jus tell me that everything should be fine and to check my phone filters, etc. I ran Adaware, Spybot and PC-cillin and deleted everything I possibly could. However, there are 2 viruses that PC-cillin says "Deny Access" to as the action instead of Quarenteen. When I run the PC-cillin check for viruses it says that nothing was found, yet when I check the virus logs these viruses show up multiple times for the day that I ran the scan.

My main question is what might be causing such outrageous lag on a daily basis that is ruining my gaming? But also, how might I go about deleting these viruses that PC-cillin can't delete? Since a friend of mine had a virus that made his internet connection horrible, I was wondering if that might be the case with me. I'm completely confused and I'm sorry for all my jumbled thoughts here. Any help would be greatly appreciated and if you need anything clarified just let me know. Thank you very much.

-Mike

mnosteele52
03-08-07, 03:16 PM
Let's see if we can get rid of the malware (virus) you might have and then we can go from there. It may fix your problem, if not we will know you are malware free and can look elsewhere for the problem.

Please do the following:

Prior to doing anything XP users MUST disable System Restore!!! You can re enable it after you are clean.

1. Download, install and run CrapCleaner (http://www.ccleaner.com) to remove any temporary and junk files.

2. Download Ad-Aware SE 1.06 (http://www.majorgeeks.com/download506.html) and set it up as shown HERE (http://www.drtweak.com/index.php?topic=40.0).

3. Download SpyBot Search & Destroy 1.4 (http://www.safer-networking.org/index.php?page=download) and set it up as shown HERE (http://www.drtweak.com/index.php?topic=41.0).

4. Download SUPERAntiSpyware (http://www.superantispyware.com), update and do a full system scan.

5. Download AVG Anti-Spyware 7.5 (http://www.ewido.net/en/download), update and do a full system scan.

6. Download and run CWShredder (http://www.trendmicro.com/cwshredder).

7. Do a FREE online virus scan from BitDefender Online Scan (http://www.bitdefender.com/) and remove all that it finds.

8. If you aren't currently using a firewall or anti-virus profram then I suggest you install Comodo Firewall (http://www.personalfirewall.comodo.com/) and Active Virus Shield (http://www.activevirusshield.com/antivirus/freeav/index.adp?) - (setup instructions HERE (http://www.drtweak.com/index.php?topic=157.0)), both are FREE and offer excellent protection.

9. It is a good idea to use Sysinternal's Autoruns (http://www.sysinternals.com/Utilities/Autoruns.html) to make sure you have removed all of the malware.

10. It it also a good idea to run the Winsock Fix (http://www.snapfiles.com/get/winsockxpfix.html) to repair your TCP/IP stack. (you will have to redo any tweaks for your connection if this is used)

11. If after doing ALL of the above and you are still having problems please scan with HijackThis 1.99.1 (http://www.majorgeeks.com/download3155.html) as shown HERE (http://www.drtweak.com/index.php?topic=58.0) and post a log here in this forum for us to look at.

12. Download SpywareBlaster 3.5.1 (http://www.javacoolsoftware.com/spywareblaster.html) and set it up as shown HERE (http://www.drtweak.com/index.php?topic=42.0) to help stay spyware free.

13. Make sure you have ALL of the latest Windows Updates.

:D