Shagster
01-23-07, 12:24 AM
I have Northland Cable (which is complete ****). Every month or so they have like a few days where the connection just sorta craps out. Pings jump above 1s . I don't much at all about how the internet works. yet over the year the problem always produces the same tracert. So it started like a week ago and I thought it would be gone by now but it turned into a 24 hour thing. It is progressive until they do whatever it is they do to fix it.
http://www.vanguarddefiant.com/images/ping.jpg
That third server, whatever it is, is always where the connection dies on a tracert to any site. I am hoping to better understand exactly what that server is. Is it a local box they just need to restart? I'd love when they send me to a lvl '2' technician (does lvl 2 mean they are still a jackass but just kept the job for more than a few months? Or are they actually qualified?) and I could just tell them what they need to do to repair it. I usually just tell them that ip (or ip's) and that it is where the connection dies, ends up going nowhere though.
Also, just to make sure, am I under the correct impression that a tracert like that exempts anything inside my household from being the problem?
Any info would be great. Thanks!
http://www.vanguarddefiant.com/images/ping.jpg
That third server, whatever it is, is always where the connection dies on a tracert to any site. I am hoping to better understand exactly what that server is. Is it a local box they just need to restart? I'd love when they send me to a lvl '2' technician (does lvl 2 mean they are still a jackass but just kept the job for more than a few months? Or are they actually qualified?) and I could just tell them what they need to do to repair it. I usually just tell them that ip (or ip's) and that it is where the connection dies, ends up going nowhere though.
Also, just to make sure, am I under the correct impression that a tracert like that exempts anything inside my household from being the problem?
Any info would be great. Thanks!