Ping/Latency Problem

[Facist333]

Ok...so recently my pings on the game Counter-Strike:Source have been averaging 50-150 in the server menu but while in the lowest pinged servers that were showing my ping in game was very jumpy and averaged between 120-500. You may think this might be a problem with the game but I have been having tremendous lag on Xbox Live as well. I've reinstalled, scanned, and done everything I could think of to try and fix this problem. I'm willing to try anything so please feel free to help :rotfl:

Thanks

-Facist

[trogers]

If your Xbox is also seeing jumpy ping times, the problem may not be at your end.

Do a tracert to the game server and check for possible irregular ping times along the signal route.

[Facist333]

I tracert'ed a server that read around 50-60 latency on steam, this is what I got..

C:\Documents and Settings\Chad>tracert 69.28.220.175

Tracing route to 69.28.220.175 over a maximum of 30 hops

1 33 ms 73 ms 24 ms 10.164.32.1
2 70 ms 25 ms 24 ms host-72-51-219-1.newwavecomm.net [72.51.219.1]
3 149 ms 66 ms 87 ms host-72-51-175-33.newwavecomm.net [72.51.175.33]

4 119 ms 60 ms 65 ms sl-gw11-kc-7-2.sprintlink.net [160.81.84.61]
5 102 ms 94 ms 74 ms sl-bb20-chi-5-0.sprintlink.net [144.232.26.69]
6 73 ms 109 ms 133 ms sl-st20-chi-12-0.sprintlink.net [144.232.8.219]

7 * 115 ms 180 ms sl-st21-chi-1-0.sprintlink.net [144.232.8.103]
8 70 ms 50 ms 48 ms sl-peer11-9-0.sprintlink.net [144.223.241.86]
9 139 ms 187 ms 56 ms 69.28.220.175

Trace complete.

I don't know how/if you can tracert servers on xbox (don't think its possible) but thanks for the help so far.

*Edit - I didn't actually go into the server, it read 50-60 from the server menu (if you understand me)

-Facist

[trogers]

I tracert'ed a server that read around 50-60 latency on steam, this is what I got..

C:\Documents and Settings\Chad>tracert 69.28.220.175

Tracing route to 69.28.220.175 over a maximum of 30 hops

1 33 ms 73 ms 24 ms 10.164.32.1
2 70 ms 25 ms 24 ms host-72-51-xxx-xxx.newwavecomm.net [72.51.219.1]
3 149 ms 66 ms 87 ms host-72-51-175-33.newwavecomm.net [72.51.175.33]

4 119 ms 60 ms 65 ms sl-gw11-kc-7-2.sprintlink.net [160.81.84.61]
5 102 ms 94 ms 74 ms sl-bb20-chi-5-0.sprintlink.net [144.232.26.69]
6 73 ms 109 ms 133 ms sl-st20-chi-12-0.sprintlink.net [144.232.8.219]

7 * 115 ms 180 ms sl-st21-chi-1-0.sprintlink.net [144.232.8.103]
8 70 ms 50 ms 48 ms sl-peer11-9-0.sprintlink.net [144.223.241.86]
9 139 ms 187 ms 56 ms 69.28.220.175

Trace complete.

I don't know how/if you can tracert servers on xbox (don't think its possible) but thanks for the help so far.

*Edit - I didn't actually go into the server, it read 50-60 from the server menu (if you understand me)

-Facist

Relocate your modem a few feet away from other electrical devices until your tracert shows 3 similar ping times in the first hop.

[Facist333]

Ok, so there wasn't really anything electrical around my modem so I moved it and moved some unessesary items farther away and this is what I got to the same server

Tracing route to 69.28.220.175 over a maximum of 30 hops

1 30 ms 8 ms 22 ms 10.164.32.1
2 14 ms 53 ms 42 ms host-72-51-219-1.newwavecomm.net [72.51.219.1]
3 53 ms 38 ms 41 ms host-72-51-175-33.newwavecomm.net [72.51.175.33]

4 45 ms 77 ms 49 ms sl-gw11-kc-7-2.sprintlink.net [160.81.84.61]
5 50 ms 47 ms 53 ms sl-bb20-chi-5-0.sprintlink.net [144.232.26.69]
6 48 ms 48 ms 67 ms sl-st20-chi-12-0.sprintlink.net [144.232.8.219]

7 54 ms 45 ms 46 ms sl-st21-chi-1-0.sprintlink.net [144.232.8.103]
8 51 ms 47 ms 61 ms sl-peer11-9-0.sprintlink.net [144.223.241.86]
9 66 ms 62 ms 66 ms 69.28.220.175

Trace complete.

[trogers]

Check to see if you have the latest firmware for your modem/router.

[Facist333]

I'm very inexperienced with this kind of stuff and unfortunantly have no clue where to look for firmware updates.

-Facist

[trogers]

What Brand and model are your modem and router?

[Facist333]

I'm not using a Router but my modem is a Webstar and I think the model is Scientific Atlanta..Thanks a ton for the help so far.

-Facist

[trogers]

The driver for your cable modem is available at this link:

http://www.sciatl.com/products/consumers/new_cablemodems_drivers.htm

[Facist333]

These drivers would still work even though I plug my up modem up to my pc via ethernet cord, because most of the drivers are "USB" drivers..?

[trogers]

These drivers would still work even though I plug my up modem up to my pc via ethernet cord, because most of the drivers are "USB" drivers..?

Check through the user guide for your particular model (and any network adapter) at this link:

http://www.sciatl.com/products/consumers/new_cablemodems_userguides.htm

[Facist333]

Ok so I downloaded the 100 Series USB Drivers from http://www.sciatl.com/products/consumers/new_cablemodems_drivers.htm
and this is what I got when I tracert'ed it again

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Chad>tracert 69.28.220.175

Tracing route to 69.28.220.175 over a maximum of 30 hops

1 38 ms 23 ms 50 ms 10.164.32.1
2 49 ms * 89 ms host-72-51-219-1.newwavecomm.net [72.51.219.1]
3 109 ms 57 ms 105 ms host-72-51-175-33.newwavecomm.net [72.51.175.33]

4 56 ms 52 ms 63 ms sl-gw11-kc-7-2.sprintlink.net [160.81.84.61]
5 78 ms 85 ms 87 ms sl-bb20-chi-5-0.sprintlink.net [144.232.26.69]
6 211 ms 52 ms 67 ms sl-st20-chi-12-0.sprintlink.net [144.232.8.219]

7 75 ms 70 ms 142 ms sl-st21-chi-1-0.sprintlink.net [144.232.8.103]
8 54 ms 76 ms 59 ms sl-peer11-9-0.sprintlink.net [144.223.241.86]
9 91 ms 65 ms 49 ms 69.28.220.175

Trace complete.

C:\Documents and Settings\Chad>

*Edit* I had to switch from ethernet to usb for the internet to even work but after that it recognized the drivers and everything went smooth, except online feels slower than before and I'm getting higher pings on the games I play :S

[trogers]

Is your comp connected directly to your modem or is there a splitter between the modem and the comp?

[Facist333]

Yeah my computer is directly connected to my modem

[trogers]

Do this nitro test and post the report under the 'Statistics' button:

http://nitro.ucsc.edu/

[Facist333]

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 330.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 863.36kb/s

------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_10

------ Web100 Detailed Analysis ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 146.47 msec; the Packet size = 1460 Bytes; and
There were 11 packets retransmitted, 122 duplicate acks received, and 127 SACK blocks received
The connection was idle 0 seconds (0%) of the time
C2S throughput test: Packet queuing detected: 1.64%
S2C throughput test: Packet queuing detected: 5.84%
This connection is receiver limited 7.66% of the time.
This connection is network limited 92.17% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF
ip
Server 'nitro.ucsc.edu' is not behind a firewall. [Connection to the ephemeral port was successful]
Client is not behind a firewall. [Connection to the ephemeral port was successful]
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Client IP addresses are preserved End-to-End

[trogers]

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 330.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 863.36kb/s

Web100 reports the Round trip time = 146.47 msec; the Packet size = 1460 Bytes; and
There were 11 packets retransmitted, 122 duplicate acks received, and 127 SACK blocks received
The connection was idle 0 seconds (0%) of the time
C2S throughput test: Packet queuing detected: 1.64%
S2C throughput test: Packet queuing detected: 5.84%
This connection is receiver limited 7.66% of the time.
This connection is network limited 92.17% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch


What speed is your ISP supposed to give you?

Do the TCP Analyzer and post the report.

[Facist333]

« SpeedGuide.net TCP Analyzer Results »
Tested on: 01.10.2007 06:52
IP address: 72.51.xxx.xx

TCP options string: 020405b401010402
MSS: 1460
MTU: 1500
TCP Window: 65535 (NOT multiple of MSS)
RWIN Scaling: 0
Unscaled RWIN : 65535
Reccomended RWINs: 64240, 128480, 256960, 513920
BDP limit (200ms): 2621kbps (328KBytes/s)
BDP limit (500ms): 1049kbps (131KBytes/s)
MTU Discovery: ON
TTL: 117
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

[trogers]

Use these settings with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU - 1500
TTL - 64
TCP Receive Window - 32120
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - uncheck
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

[Facist333]

After doing what you said above...

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 361.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 1.52Mb/s

------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_10

------ Web100 Detailed Analysis ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 130.53 msec; the Packet size = 1460 Bytes; and
There were 3 packets retransmitted, 38 duplicate acks received, and 40 SACK blocks received
The connection was idle 0 seconds (0%) of the time
C2S throughput test: Packet queuing detected: 1.85%
S2C throughput test: Packet queuing detected: 2.71%
This connection is receiver limited 55.66% of the time.
This connection is network limited 44.18% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF

Server 'nitro.ucsc.edu' is not behind a firewall. [Connection to the ephemeral port was successful]
Client is not behind a firewall. [Connection to the ephemeral port was successful]
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Client IP addresses are preserved End-to-End


*EDIT* Does this look like it should??

[trogers]

Not yet. Because you have not told me what speed your ISP is supposed to give you, I have to find out by trial.

Use these settings with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU - 1500
TTL - 64
TCP Receive Window - 64240
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - uncheck
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

[Facist333]

Honestly I do not know what my ISP is supposed to give but I do know that it isn't bad because I've played many games and until recently haven't had any problems.

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 361.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 1.59Mb/s

------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_10

------ Web100 Detailed Analysis ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 147.7 msec; the Packet size = 1460 Bytes; and
There were 8 packets retransmitted, 99 duplicate acks received, and 102 SACK blocks received
The connection was idle 0 seconds (0%) of the time
C2S throughput test: Packet queuing detected: 1.85%
S2C throughput test: Packet queuing detected: 3.92%
This connection is receiver limited 15.93% of the time.
This connection is network limited 83.89% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF

Server 'nitro.ucsc.edu' is not behind a firewall. [Connection to the ephemeral port was successful]
Client is not behind a firewall. [Connection to the ephemeral port was successful]
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Client IP addresses are preserved End-to-End

[trogers]

Revert back to this setting:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU - 1500
TTL - 64
TCP Receive Window - 32120
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - uncheck
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

I suggest you call your ISP and complain to them that their cable modem is defective so that they can give you a new one. You can show them your tracerts and the ping times at hop 1 to justify the switch.

[Facist333]

Recently the company I was getting my internet and cable tv was "bought" or whatever you wanna call it and is now a new company so we now have internet and cable tv with this new company. My point is I'm worried that since our Modem came with the internet when we were with the company they bought that they would say its not their problem because they didn't sell/give us the modem. Also, would it make a difference if I just went to Wal-Mart and bought one?

-Facist

[trogers]

I think you meant your ISP was taken over by another company. I am sure the new company is still honoring the contracts made by the target company of the takeover or else they will be losing customers by the drove.

As this is a cable modem and not DSL, it may be trickier to just buy off the shelf and hope it is compatible with your ISP's system. Besides, your new ISP may already be upgrading their system and they would be the best party to know what new range of cable modems will be suitable for this system.

[Facist333]

Ok I know I'm bringing up an old post but some of my problems haven't been resolved. I contacted my internet provider and they gave me a new modem which fixed my computer problems. On my XBOX 360 I'm getting lag that I don't think I should get (aka I have a better connection than my friends but they still get less lag) I'll try to give you as much information as I can right now.

Last Result:
Download Speed: 2389 kbps (298.6 KB/sec transfer rate)
Upload Speed: 288 kbps (36 KB/sec transfer rate)

From www.speakeasy.net/speedtest/


-->Tracert to www.google.com<---

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Chad>tracert www.google.com

Tracing route to www.l.google.com [216.239.37.99]
over a maximum of 30 hops:

1 38 ms 20 ms 34 ms 10.164.32.1
2 72 ms 25 ms 54 ms host-72-51-219-1.newwavecomm.net [72.51.219.1]
3 70 ms 110 ms 77 ms host-72-51-175-33.newwavecomm.net [72.51.175.33]

4 83 ms 68 ms 141 ms sl-gw11-kc-7-2.sprintlink.net [160.81.84.61]
5 76 ms 75 ms 89 ms sl-bb20-chi-5-0.sprintlink.net [144.232.26.69]
6 56 ms 136 ms 83 ms sl-st20-chi-12-0.sprintlink.net [144.232.8.219]

7 69 ms 80 ms 116 ms sl-googl1-9-0.sprintlink.net [144.223.241.98]
8 62 ms 84 ms 56 ms 216.239.46.1
9 99 ms 73 ms 170 ms 66.249.95.247
10 118 ms 95 ms 207 ms 66.249.94.232
11 76 ms 97 ms 177 ms 66.249.95.126
12 88 ms 84 ms 92 ms 216.239.48.110
13 207 ms 154 ms 134 ms 216.239.48.94
14 89 ms 126 ms 104 ms va-in-f99.google.com [216.239.37.99]

Trace complete.

C:\Documents and Settings\Chad>


nitro test

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 352.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 1.76Mb/s

------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_10

------ Web100 Detailed Analysis ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 137.2 msec; the Packet size = 1460 Bytes; and
No packet loss was observed.
C2S throughput test: Packet queuing detected: 2.43%
S2C throughput test: Packet queuing detected: 2.86%
This connection is receiver limited 92.30% of the time.
This connection is network limited 7.53% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF

Server 'nitro.ucsc.edu' is not behind a firewall. [Connection to the ephemeral port was successful]
Client is not behind a firewall. [Connection to the ephemeral port was successful]
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Client IP addresses are preserved End-to-End

[trogers]

How is your XBOX connected to your cable modem?

[Facist333]

via ethernet cord

[trogers]

via ethernet cord

Are you using a router or a swtich?

[Facist333]

I'm not using a router so I guess I'm using a switch? (Don't know what your talking about here)

[trogers]

Last Result:
Download Speed: 2389 kbps (298.6 KB/sec transfer rate)
Upload Speed: 288 kbps (36 KB/sec transfer rate)

From www.speakeasy.net/speedtest/

Web100 reports the Round trip time = 137.2 msec; the Packet size = 1460 Bytes; and
No packet loss was observed.
C2S throughput test: Packet queuing detected: 2.43%
S2C throughput test: Packet queuing detected: 2.86%
This connection is receiver limited 92.30% of the time.
This connection is network limited 7.53% of the time.


You have tested speed to 2.39 mbps. This means your given speed is probably 3 mbps.

Use the following with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU - 1500
TTL - 64
TCP Receive Window - 64240
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - uncheck
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

[Facist333]

How/Would changing things in the optimizer help things for my XBOX


*Just Curious :D

[trogers]

I'm not using a router so I guess I'm using a switch? (Don't know what your talking about here)

There is only one cable coming out of the modem. It is usually connected to the cmputer. When you connect your XBOX to the modem, do you disconnect your computer and connect this cable to your XBOX?

See this link: http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/intro.htm

[trogers]

How/Would changing things in the optimizer help things for my XBOX


*Just Curious :D

No. The tweaks are to improve your computer speed.

[Facist333]

My computer speed is being fine yet on my Xbox they are not

*Yeah I just disconnect the ethernet connecting my computer to my modem and connect the one from my xbox to my modem.

[Facist333]

From the link you gave me:

Set Up Your Connection

When you're ready to set up your connection, remember the following for Charter:

* A PC may be required to activiate your high-speed Internet service.

When the internet guy came to give me a modem he had to have it called in so it would work with my computer..would he have to do this with my xbox as well?

[trogers]

My computer speed is being fine yet on my Xbox they are not

*Yeah I just disconnect the ethernet connecting my computer to my modem and connect the one from my xbox to my modem.

Try turning off power to your modem for a few minutes before connecting your XBOX to it. Thus will reset your modem and eliminate any accumulated errors in it. The XBOX will then automatically establish a synchronised link with your modem. No settings on the modem is required.

[Facist333]

Didn't do the trick :( btw, I heard somewhere you could check your packets and latency somewhere in the xbox dashboard if anyone who views this that knows how can you tell me??