KingsFan0421
01-01-07, 08:59 PM
Ok, guys, I'd really, really appreciate any of your help.
I called Dell Tech Support because I have been having internet connection issues. My laptop receives wireless internet via a Belkin router.
While I am connected to the internet, I am having problems. When I try to download a file, on either firefox or IE, the download starts and then stops/stalls and will not finish. Sometimes the download 'finishes' right away without downloading any of the material. Basically, I can't download files, and on the rare chance that I am able to, the speed is very very slow.
With Dell tech support we determined it's not a hardware conflict (wireless card 'passed' test), i updated the firmware for the belkin router, the driver I had installed--intel pro wireless--was the right one. And the Dell guy tried tweaking a few settings with no luck.
Here was his conclusion: the problem is a software conflict caused by too many internet security programs (at the time I had KAV, Zone alarm pro firewall, windows defender, spybot, adware, and spyware blaster). He thinks this is wat is causing my bad connection and downloads to stall and suggests I reformat my computer, reinstall OS, reinstall drivers, and then only install like KAV and see what happens.
I'm hoping this helps. I thought I would be ok having one antvirus, one firewall, and a few spyware eliminators?? I guess not..does anyone have any suggestions / thoughts. The other computers receiving wireless internet are working fine, not sure what's weird about my laptop that it is not able to download files because they stall everytime, etc.
Thanks in advance.
I called Dell Tech Support because I have been having internet connection issues. My laptop receives wireless internet via a Belkin router.
While I am connected to the internet, I am having problems. When I try to download a file, on either firefox or IE, the download starts and then stops/stalls and will not finish. Sometimes the download 'finishes' right away without downloading any of the material. Basically, I can't download files, and on the rare chance that I am able to, the speed is very very slow.
With Dell tech support we determined it's not a hardware conflict (wireless card 'passed' test), i updated the firmware for the belkin router, the driver I had installed--intel pro wireless--was the right one. And the Dell guy tried tweaking a few settings with no luck.
Here was his conclusion: the problem is a software conflict caused by too many internet security programs (at the time I had KAV, Zone alarm pro firewall, windows defender, spybot, adware, and spyware blaster). He thinks this is wat is causing my bad connection and downloads to stall and suggests I reformat my computer, reinstall OS, reinstall drivers, and then only install like KAV and see what happens.
I'm hoping this helps. I thought I would be ok having one antvirus, one firewall, and a few spyware eliminators?? I guess not..does anyone have any suggestions / thoughts. The other computers receiving wireless internet are working fine, not sure what's weird about my laptop that it is not able to download files because they stall everytime, etc.
Thanks in advance.