HELP setup 3com dsl

[davetheravetech]

I think my ISP (provider is twlakes.net(infoave)) tring to sale thier modem...
I am PC tech in the area of twlakes and other twlakes user i know who try using other modem have all had to buy twlakes surpiled modems.... have a 3com dual link ... it self testing software says the moden and dsl line is working good....but will not let me on web...or ping outside addresses or urls on the web...

using win2000.....i also try hook it to my linksys router

[Mactron]

VPI/VCI problem ? The Modem may sync, but if the VPI/VCI is set incorrectly in the 3Com modem for your ISP, your symptoms sound correct for that possibility.

Ask your ISP for the correct setting and ensure they are set in the 3Com HTH

[davetheravetech]

VPI set to 0 and VCI set to 35 ....as my ISP says too

[Mactron]

Do you know what make and model number modem twlakes.net sell it's customers? Looked up your ISP, WoW a Mom and PoP Telco. Some of those small Telcos set up their system to only use their modems. A little extra revenue for them. :nod:

[davetheravetech]

Zyxel Prestige