@Home low speed

[mikemean406]

Apparently I am not getting the speed I should be getting with ATT@Home in Great Falls, Montana. I have talked with a tier 2 guy and he said he was going to escalate my problem to some network checkup thing. This is the situation: When my service was installed the cable comes from the pole to my house, the guy put a splitter on the line and ran one cable to my computer room and one to the tv room. Could the splitter on the line be the cause of the slowdown?

[glc1]

Have you used the appropriate patch from this (http://www.speedguide.net/Cable_modems/cable_patches.shtml) page? What type of speeds are you getting now?

The splitter could be part of the problem, however, I doubt it's the sole cause, as I don't have a direct drop either and I get great speeds.

[mikemean406]

I don't even get to 500 Kbps

[jcmeyer5]

I also am struggling with @home service (Comcast) in Fort Wayne, IN. gateway pings range from 56-113, yet the tech said that since there was no packet loss, it didnt qualify as a "broken connection." Personally I think the guy was an idiot.

Any suggestions?

[glc1]

Originally posted by jcmeyer5:
I also am struggling with @home service (Comcast) in Fort Wayne, IN. gateway pings range from 56-113, yet the tech said that since there was no packet loss, it didnt qualify as a "broken connection." Personally I think the guy was an idiot.

Any suggestions?Have you tried the appropriate patch from this (http://www.speedguide.net/Cable_modems/cable_patches.shtml) page?

[mikemean406]

I have applied all applicable patches and they did work, but I did that when I first got @Home. Before the patches this thing crawled, while the patches did speed things up for me, I still am not getting the speed I should be.

[donald_k]

Adjust your MTU I had the same problem and I am on Shaw@Home. Go to here "MTU size on @Home cable" http://www.speedguide.net/ubb/Forum2/HTML/009086.html , it is about MTU sizes on @Home.

[MtCableman]

Originally posted by mikemean406:
I don't even get to 500 Kbps


Where are you getting your numbers from? What sites are you speed checking from?
What time of day are you running the speed checks?

Here is mine from this morning:
Unreliable MSN site: Your line speed: 1236.4 Kbps 151.5 K bytes/sec

DSL site:
Your download speed : 2845932 bps, or 2845 kbps. Browsers would show : about a 347.4 k/sec transfer rate.

Telus.net: Starting download test
Http request: http://speedtest.mybc.com/2meg.test
Http connection opened in 0 milliseconds
Test performed in 23890 milliseconds
Total bytes downloaded: 2097152 bytes
Throughput: 0.66973627 Mbps

I have seen faster speeds than this and I have seen slower speeds. Due to the usage and internet load. These speeds drop off after 4:00 PM.


------------------
Closed course and Professional user.
Don't try this at Home!

[HalfLifer]

I have Comcast too and gateway pings are always over 150...

[jcmeyer5]

I called and reemed @home last night. they told me that normal ping to gateway was 7-10, but that my 113 was acceptable cause I had no packet loss. I then had im "push" (reprogram?) the modem. 7-10ms ping now.

HOW do i determine MTU? THis is what I tried:

ping -f -l (size) gateway.

that gave me 1444 as a max without fragging. sound right?

[mikemean406]

Ok, I'll try setting the maxMTU to 1476, but I am not sure where in the registry to do this, please help me with this. Also I have tested the speeds at different sites including the MSN site at different times during the day and get about the same results.
DSL reports:
Test running..Downloaded 60900bytes in 760ms
Downloaded 696000bytes in 5550ms
First guess is 1003kbps
fairly fast line - now test 2mb
Downloaded 1679100bytes in 12910ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 110ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 60ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 60ms
Upload got ok 50000 bytes uploaded
Uploaded 50000bytes in 390ms
Upload got ok 750000 bytes uploaded
Uploaded 750000bytes in 5880ms

** Speed 1040(down)/1030(up) kbps **
(At least 20 times faster than a 56k modem)
Logging result
Finish.
Telus.net:
Starting download test
Http request: http://bamazed.bconnected.net/1meg.test
Http connection opened in 0 milliseconds
Test performed in 9230 milliseconds
Total bytes downloaded: 1048576 bytes
Throughput: 0.8667389 Mbps
MSN:
Your line speed:
579.5 Kbps
71 K bytes/sec

AFTER MANUALY CHANGING maxMTU (following the directions on speedguide)
Starting download test
Http request: http://bamazed.bconnected.net/2meg.test
Http connection opened in 0 milliseconds
Test performed in 17300 milliseconds
Total bytes downloaded: 2097152 bytes
Throughput: 0.9248555 Mbps
DSL REPORTS
Test running..Downloaded 60900bytes in 720ms
Downloaded 696000bytes in 5930ms
First guess is 938kbps
medium speed line - now test 1mb
Downloaded 1109250bytes in 7420ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 110ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 60ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 50ms
Upload got ok 50000 bytes uploaded
Uploaded 50000bytes in 440ms
Upload got ok 750000 bytes uploaded
Uploaded 750000bytes in 5940ms

** Speed 1195(down)/1020(up) kbps **
(At least 23 times faster than a 56k modem)
Logging result
Finish
MSN
Your line speed:
783.1 Kbps
96 K bytes/sec




[This message has been edited by mikemean406 (edited 11-27-2000).]