Turning modem off and on

[yobby]

Howdy. First time poster here. Got a new computer and cable internet access on Saturday. Adelphia. Seems very slow. Will turning my modem off and then back on possibly help? If so, how do I do this? Help!!!!

Tim

[Road Runner]

Originally posted by yobby
Howdy. First time poster here. Got a new computer and cable internet access on Saturday. Adelphia. Seems very slow. Will turning my modem off and then back on possibly help? If so, how do I do this? Help!!!!

Tim
Yes you can try power cycling the modem to see if it works, but from what I see Adelphia is crap.....Go to the Adelphia Powerlink Forum (http://www.broadbandreports.com/forum/adelphia) on BBR.com and see how many problems they are having....terrible service :o

[chpalmer]

yobby- there are a few things you can do to help your situation.
First start here with
mnosteeles tips. (http://forums.speedguide.net/showthread.php?threadid=73799) follow it completely and carfully. ;)

[yobby]

Thanks folks. Before tweaking my system, I would like to try cycling through the modem. Not sure how. It is a Terayon, non DOCSIS modem for Adelphia cable. How do I Turn it off? Do I turn it on first or the computer first? I don't want to fool with the registry if I don't have to. I am not too computer saavy. Thanks in advance.

Tim

[Altema]

I have the same modem, all you do is just unplug it and plug it back in ;)

His problem probably cant be fixed by tweaks or something. I think its Adelphia. My speeds are really slow and even in the morning they are slower than usual. Im in the van nuys area.

[mccoffee]

That's why i switched to dsl adelphia was so incostitent atleast in my area slow as heck down for about 2 weeks at a tim. What's odd is my buddy lives at the other end of town he gets 3.0mbs every day no promblems.

[yobby]

Yes, I'm in the Van Nuys area of California also. On Saturday the customer service said they are experienceing outages.... whatever that is..... today it is a tiny bit better, but not much. I need speed, baby!!! Thanks for all the replies so far.

Tim

[Altema]

They think its my router now D=. I doubt its my router thats causing it but i think they should come here and try it x_x. Gonna call them up again.


EDIT: CAlled them again and they said it might be a problem in our area beacuse he pinged other people and said he was getting ms's of 2-3000. So they were going to investigate if it was just me or an area problem. I think if its just me they will call in the next 2 days but if they dont call then its an area problem.....the last time this slow speed came it lasted for like 4 months +.