Dial-up Problem [Archive] - SpeedGuide.net Broadband Community

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Cameron203
09-15-03, 08:36 PM
You guys I know have already heard this before but I call the phone company and they blame the isp and the isp blames the phone company. Just looking for a third party opinion.

Was logging on at speeds of 49kbps-52kbps consistantly, then a couple of months ago, I started getting alot of fluxuation. Logging on at like 12kbps then disconnecting then logging on at 16kbps then I would log on at like 48kbps. Nothing consistant though. I know for a fact that the phone company has to guarantee data in my area at like 19.2kbps, I know that sucks but when you are not even hitting that there is a problem. I mean when logging on at such low speeds I will experience time outs. I try logging on at different times of the day and experience little change. Even have tried other isp's. The current isp doesn't offer support for V.92 so I updated the driver to V.90. Any suggestions you guys can give me. I have tried checking the phone(picking it up and pressing like 1 and listening for static, but the lines are fairly new). Any initialization strings I could try to force say a higher log on? I don't have any details of the specs of the two computers systems that share the dial-up connections, other than one is a Gateway OEM computer with a V.92 modem, and the other I built with a US Robotics 56K Data/Voice/Fax modem but not sure of the model.

Thank God my area has cable.

Thanks guys.

chpalmer
09-15-03, 10:17 PM
My first reponse is get the cable! I dont even have a modem in mine anymore. Second, dial your ISP dial in number and listen. Is it too loud, distorted, somthing obvious? Do you have fax software? Fax someone and see if it works fast. Get another isp's dial in number and connect. It will tell you the speed before is sends you a hate message and hangs up on you. That way you can rule out one or the other. Hope somthing here helps. Did I mention that I think you should go for the cable....

Cameron203
09-15-03, 10:28 PM
I have cable

chpalmer
09-15-03, 10:34 PM
I gave up on my local phone co. They never could find the noise on my line. I offered to help but I think they thought I was just being a smart ass. Try the other stuff I mentioned and see if that does the trick.

My parents modem would only connect at 19,*** . (56k) I replaced it with mine (also 56k)(since I didnt need it) and got 46k instantly now that I think about it could be your problem also