XP system restore if you can't get into XP ?? [Archive] - SpeedGuide.net Broadband Community

View Full Version : XP system restore if you can't get into XP ??


Grimson
08-30-03, 05:20 PM
Can it be done ?? I can't get into safemode or anything.

Thanks.

Sorry this isn't in the software forum but it's kinda urgent.


:)

Unholy
08-30-03, 05:21 PM
Try pressing F10.

Norm
08-30-03, 05:26 PM
http://www.windows2000faq.com/Articles/Index.cfm?ArticleID=25449

Grimson
08-30-03, 05:31 PM
I try to get into safemode and it hangs on one file. I try to get into windows last known good config and it ahngs on a black screen after the windows screen.

Norm
08-30-03, 05:35 PM
What file does it hang on?

We don't read minds. Give tons of info for best help.

Thanks :)

Grimson
08-30-03, 05:52 PM
But Norm, I thought you were the greatest man alive. Why can't you read minds ??



mup.sys is the filename.

Thanks norm.


:)

Humboldt
08-30-03, 05:55 PM
Hi Norm:)

Norm
08-30-03, 06:00 PM
Originally posted by KeiferDuck
But Norm, I thought you were the greatest man alive. Why can't you read minds ??



mup.sys is the filename.

Thanks norm.


:) That's not what I call "tons" of info, but I'll try.


Boot to recovery console (on CD, or hopefully you took advice and installed it as a boot option)

type:
disable mup.sys
and reboot.

Norm
08-30-03, 06:06 PM
After searching about mup.sys, it seems to be a USB problem, or a USB device having a problem.

If you can disconnect any/all USB devices it may help you boot to windows.

mnosteele52
08-30-03, 06:10 PM
Try using the Recovery Console or just repair XP.

:cool:

Norm
08-30-03, 06:14 PM
https://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechnol/winxppro/proddocs/recovery_console_cmds.asp

A list of the Recovery Console Commands, and syntax.

Good luck.

Grimson
08-30-03, 06:21 PM
Norm you are the greatest.

:D

Norm
08-30-03, 06:22 PM
Originally posted by KeiferDuck
Norm you are the greatest.

:D My wife's a liar then :D

Does this mean your problem is fixed?

Grimson
08-30-03, 06:26 PM
Originally posted by Norm
My wife's a liar then :D

Does this mean your problem is fixed?


not fixed yet, I'm kinda trying to do this and attend a birthday party at the same time.



Sorry for not giving you more info, but I don't have anymore info. It's this ladies laptop and I don't have any disks with me, I'll have to work on it more when I get home.

Thanks again

Norm
08-30-03, 06:30 PM
Good luck.

Others with this mup.sys hang at boot found it to be thier USB mouse, or another USB device malfunctioning.

Sometimes disabling mup.sys worked, and kept working even after re-enabling it after a reboot.
Hope it works for you.

Possibly, as mnosteele suggested, a repair of XP may be another option.

Grimson
08-30-03, 09:03 PM
Ok, for some reason it's not booting to the xp disk. How can I get to the recovery console now ??

Mark
08-30-03, 09:04 PM
Originally posted by KeiferDuck
Ok, for some reason it's not booting to the xp disk. How can I get to the recovery console now ??

is the bios set to boot from cd-rom as first device ?

Grimson
08-30-03, 09:09 PM
yup

Grimson
08-30-03, 09:24 PM
will the boot disks work if I d/l them from M$ ?? Will those allow me to get to the recovery console ??

Grimson
08-30-03, 09:51 PM
Ok, I got the mup service disabled and now it hangs on viaagp.sys when starting up in safemode.


Norm I need more help please.

:)

Norm
08-30-03, 09:56 PM
Sounds to me you're in over your head. If you're fixing this ladies PC in order to get in her pants, try another line :D

The bootdisks should get you to the recov console, but I believe you'll need the CD in as well.

It isn't a USB CDRom/DVD is it? or an external drive?

Norm
08-30-03, 09:59 PM
Originally posted by KeiferDuck
Ok, I got the mup service disabled and now it hangs on viaagp.sys when starting up in safemode.


Norm I need more help please.

:) Just saw this post....

That's the video driver, as far as I know. Disable it too from recov console. You will only have low res, but may get to windows to make repairs a bit easier.

What did this lady do just before the problem started?

Grimson
08-30-03, 10:08 PM
She doesn't know.


All I want to do is get into xp and setup file sharing and burn her stuff off.

Norm
08-30-03, 10:08 PM
Just keep disabling any service or device that impedes the boot to "safe mode with command prompt" like my first post's link states.

Then use the link in my first post to do a restore once windows (command line) is available. Just follow instructions on that link.

Grimson
08-30-03, 10:10 PM
ok, thanks norm.

:)


She is cute btw.

:D

Norm
08-30-03, 10:14 PM
Originally posted by KeiferDuck
She is cute btw.

:D

Good Luck :D

mnosteele52
08-30-03, 10:33 PM
KeiferDuck did you by chance just try updating your Via chipset drivers to version 4.49 and this happen?

:cool:

Grimson
08-31-03, 01:17 AM
She can't tell me what she did.

:(


but she's cute.

:D

Grimson
08-31-03, 01:26 PM
more help please.


A disabled service is still making it hang(fastfat.sys, was already diabled). Ideas ??


Any other ideas so I can get the info she wants off of this piece of crap ?? I'm grasping at straws and getting tired of this thing.

thnaks.

Norm
08-31-03, 01:38 PM
Get a pmcia to ide converter (they're cheap, ($20 bucks tops). Take her HD out, and slave it to another PC running nt/2k or xp. Copy to another HD, or CD (If the file system is FAT32, a 9x PC will do)

Or you can use the XP boot disks, and CD to do a repair (or reinstall) of XP. You may not be able to run any of her installed programs, but will be able to get her data.

Grimson
08-31-03, 01:42 PM
The repair/reinstall only overwrites the windows folder ??

Norm
08-31-03, 01:55 PM
Originally posted by KeiferDuck
The repair/reinstall only overwrites the windows folder ?? You know what, I'm not sure. It may over write the users, and thier Docs, I don't know.

Get a converter, be safe. Unless someone else knows for certain.

Grimson
08-31-03, 02:00 PM
yeah, M$ says if it's an OEM install it will overwrite users. :(

I haven't been able to find a converter at any local stores websites.


Thanks for the help norm.

Norm
08-31-03, 02:04 PM
Why people don't make backups of important data is beyond me.

XP pisses me off, so does the limited recov console. There isn't even a command to rename a dir.

Hey, if it's a FAT32 filing system (and some OEM installs are) you can use a 98 boot disk and rename dirs, or move her data to a new dir before the repair.

Grimson
08-31-03, 02:07 PM
edit: Ok, it's not an OEM install and she's pretty sure it's fat32.

*Crosses fingers* here goes the reinstall.

Norm
08-31-03, 02:10 PM
Just boot into a 98 boot disk, and if you can see C: drive, it's FAT32 :D

You do know basic Dos do you not?

Grimson
08-31-03, 02:12 PM
Originally posted by Norm
Just boot into a 98 boot disk, and if you can see C: drive, it's FAT32 :D

You do know basic Dos do you not?

Dos is dead !! I thought I told you this. :rotfl:


:D

Norm
08-31-03, 02:14 PM
Originally posted by KeiferDuck
Dos is dead !! I thought I told you this. :rotfl:


:D I also told you Dos is forever, and without it, you're F****d :D

Grimson
08-31-03, 02:16 PM
So I'm going to reinstall it, couldn't I just install it to a new folder. I'm a newb, ignore the postcount.

:D

Norm
08-31-03, 02:25 PM
Originally posted by KeiferDuck
So I'm going to reinstall it, couldn't I just install it to a new folder. I'm a newb, ignore the postcount.

:D You could do that, but remember, the Documents and Settings dir isn't in the windows dir. Try renaming the Docs and settings folder in Dos (98 boot disk) first to be safe as possible.

If you can see C: from a 98 bootdisk type:
ren c:\docume~1 Olddocs

Then do the reinstall.

Grimson
08-31-03, 02:31 PM
Okie dokie, so that takes care of any files she might've had in the my documents folder correct ?? As for the reinstall, should I also rename the old windows folder ??

Thanks Norm, you're my hero.

Norm
08-31-03, 02:34 PM
My you ask a lot of questions :D

No need to rename the windows dir if you plan on installing to a different dir, right?
Logically speaking :D

Grimson
08-31-03, 02:35 PM
Originally posted by Norm
My you ask a lot of questions :D

No need to rename the windows dir if you plan on installing to a different dir, right?
Logically speaking :D

I'm not Spock remember. :D


Of course I ask alot of questions, you didn't have anything better to do today did you ??

Norm
08-31-03, 02:38 PM
Originally posted by KeiferDuck
I'm not Spock remember. :D


Of course I ask alot of questions, you didn't have anything better to do today did you ?? I have lots to do, but I'm hanging in with you to find out if she thinks you're cute too.
Get any? Or is she paying 'after' it's fixed? :D lol

Grimson
08-31-03, 02:40 PM
After I help her with this, she helps me with, well, you know. ;)

Norm
08-31-03, 02:48 PM
Originally posted by KeiferDuck
After I help her with this, she helps me with, well, you know. ;) Send it to me, I'll fix it for you.

At least you'll 'get some' before the end of the year :D

quote
"I love Dos just like Norm does"

Hey, I don't love it, but it does come in handy when a system won't boot.

Grimson
08-31-03, 02:50 PM
how about this sig. :)

Oh and I renamed the old windows folder just to be sure.

Norm
08-31-03, 02:57 PM
Originally posted by KeiferDuck
how about this sig. :)

Oh and I renamed the old windows folder just to be sure. Quit jibber jabbering, and get that thing fixed.

The sooner you do, well, you know :D

Grimson
08-31-03, 03:04 PM
i guess I should tell her she owes you something too then.

:D

Norm
08-31-03, 03:07 PM
Originally posted by KeiferDuck
i guess I should tell her she owes you something too then.

:D She owes me NOTHING











Big letters so the wife doesn't miss it :D

Grimson
08-31-03, 03:10 PM
:rotfl:

Ok, I'll keep the $125 she's paying me.

Norm
08-31-03, 03:22 PM
Originally posted by KeiferDuck
:rotfl:

Ok, I'll keep the $125 she's paying me. Keep it, you'll need it to help pay for your certs.

Obviously she isn't paying by the hour, nobody could afford you at an hourly rate :D

Grimson
08-31-03, 03:24 PM
Originally posted by Norm
Keep it, you'll need it to help pay for your certs.

Obviously she isn't paying by the hour, nobody could afford you at an hourly rate :D

It's a girl my mom works with. I tell her a high price or a date, I gotta get one or the other.

:D

Norm
08-31-03, 03:34 PM
Originally posted by KeiferDuck
It's a girl my mom works with. I tell her a high price or a date, I gotta get one or the other.

:D Go for the money. If she likes you, you'll get a date anyway :)

Make a little batch file that'll mess up her boot at a certain date, then you can fix it again, just in case she doesn't go for the date the first time lol :D jk

Grimson
08-31-03, 03:36 PM
lol sure you're j/k.

You sound like you've done this before.

:D

Norm
08-31-03, 03:40 PM
Originally posted by KeiferDuck
lol sure you're j/k.

You sound like you've done this before.

:D Ok, you know too much now. I'll have to kill you :D

Never for a date, and only on good friends PC's (the ones that can take a joke that is)
I play the odd prank on my buddies :D

Grimson
08-31-03, 03:42 PM
The director and a few teachers at my school do things like that to each other.


Thanks again Norm.

:)

Norm
08-31-03, 03:56 PM
Originally posted by KeiferDuck
The director and a few teachers at my school do things like that to each other.


Thanks again Norm.

:) No problem, you're welcome bud.

Anything to help a buddy "get some" :D


P.S.
Pics?
For the rest of the guys at SG....

Grimson
08-31-03, 03:58 PM
It seems it worked. I'm setting up file sharing to burn her old files on my burner.

Pics, If I can.

:)

Norm
08-31-03, 04:00 PM
Originally posted by KeiferDuck
It seems it worked. I'm setting up file sharing to burn her old files on my burner.

Pics, If I can.

:) Good stuff.

I knew you could do it :)

Grimson
08-31-03, 04:24 PM
Originally posted by Norm
Good stuff.

I knew you could do it :)

Now to copy 4gb to my pc and burn it, that should be fun.

:)

Norm
08-31-03, 04:31 PM
Originally posted by KeiferDuck
Now to copy 4gb to my pc and burn it, that should be fun.

:) 4GB of documents?

You don't need to burn the entire drive, just her important data, favs, email etc.

Jim
08-31-03, 04:32 PM
Originally posted by Norm
4GB of documents?

You don't need to burn the entire drive, just her important data, favs, email etc.
Some of us like creating our documents using bloatware, you insensitive clod! :p

Norm
08-31-03, 04:42 PM
Originally posted by Jim
Some of us like creating our documents using bloatware, you insensitive clod! :p Is that LittleJimSlate running off at the mouth again ? :p

Insensitive? Me?

If you only knew.....

Grimson
08-31-03, 05:20 PM
Originally posted by Norm
4GB of documents?

You don't need to burn the entire drive, just her important data, favs, email etc.

I just found out what it is. Music. :rolleyes: The only folder she needs is one with her work docs in it, that cuts it down to 200mb.

Whew.

:D

Jim
08-31-03, 09:25 PM
Originally posted by Norm
Is that LittleJimSlate running off at the mouth again ? :p

Insensitive? Me?

If you only knew.....
Ooh, the great big Norm has a soft underbelly? :p

Norm
08-31-03, 10:18 PM
Originally posted by Jim
Ooh, the great big Norm has a soft underbelly? :p Don't go spreading that around. Some may get the wrong impression of me, and make the mistake of thier life.

I have a big heart, not a soft underbelly. Sensitivity can turn a man to mush, and it can make him rock hard, and cold as ice. I've been the nicest guy you'd ever want to know, and I've been someones worst nightmare.

My size is irrelevant Jim :p

Grimson
08-31-03, 10:49 PM
yay, sp4 hosed the dynamic link library. I almost had it perfect.

Dammit !!!!!!

Norm
08-31-03, 10:53 PM
Originally posted by KeiferDuck
yay, sp4 hosed the dynamic link library. I almost had it perfect.

Dammit !!!!!! Did I miss something in this thread?

I thought you were working with XP. Is there a SP4 for XP?

Jim
09-01-03, 12:18 AM
Originally posted by Norm
My size is irrelevant Jim :p
The small ones always say that, don't they? :D :p

Norm
09-01-03, 12:20 AM
Originally posted by Jim
The small ones always say that, don't they? :D :p I don't know, I've never asked one :D

UnitedWeStand
09-01-03, 12:26 AM
Originally posted by Norm
Did I miss something in this thread?

I thought you were working with XP. Is there a SP4 for XP? keiferDuck is using win2k but miss laptop is using XP.
correct me if I'm assuming.
Originally posted by KeiferDuck
yay, sp4 hosed the dynamic link library. I almost had it perfect.

Dammit !!!!!!
Whats wrong with your computer keiferduck?
when you probed miss laptop did you get infected? :D

Norm
09-01-03, 12:35 AM
Ahh, I see.

I guess there is a reason he calls himself KeiferDuck :D

Grimson
09-01-03, 10:39 AM
She ws running xp but wants 2k pro on it now. All my machines run Xp pro.


All is up and running, even me on no sleep.