Printer wont scan ;(

[Altema]

Hello,

I recently upgraded to windows 2000 and when installing Xerox WorkCentre i encountered some problems. First off Windows 2k could not recognize the drivers so i had to manually add the drivers. After some time i managed to get drivers installed. The only thing thats wrong is that in my Hardware manager its identified in the category "?" instead of printers. I tested a print and it didnt work. I found out that i chose LPT1 port when i was using my usb port to print. So i just changed the port to be USB and i can print. But now when i try to scan i always get the error "This port is being used" , "Cannot Open twain Source, Is your scanner connected to the computer properly?" Could anyone please give me any ideas on how to rectify this siutation?


Thank you ;)

[YeOldeStonecat]

I'd fully uninstall it, find out if it's supported in Win2K, if so...download the latest drivers, and freshly install it.

[cyberskye]

Is this a WorkCenter 250 by chance? They aren't supported anymore.

What OS are you upgrading from?

[Altema]

XK35c

And i got the drivers from their site for windows 2k

And i upgraded from Windows 98 SE.

And ive done a ful uninstall and reinstall and nothing :(

[mnosteele52]

Originally posted by Banzaiiboi
i upgraded from Windows 98 SE.

HMM that could be the problem, upgrades are nothing but problems:(. I would suggest backing everything up and doing a fresh install, even if it's not causing your current problem it will cause problems in the future.

:cool:

[cyberskye]

Absolutely fresh install. Especially since 'upgrade' was from home to business OS. Not really an upgrade and not handled well by installer at all from what I've read/heard.

[Altema]

Im real tired of fresh installing. I spent last saturday doing that for about 12 hours and having my programs not working. Im not willing to do it again. I really appreciate your help though.


My reasoning for not doing it is probably because when i upgraded i had nothing on my computer. The only thing i had installed were my video card drivers. So technically all my devices (printer as well) were installed fresh.


My mind cant take another fresh install and i dont want to bust out tons of CDs to get install my programs again x_x.


Thank you again everyone.

Its not that big of a deal really. I dont scan alot of things and as long as im able to print im okay. I just plan to buy a scanner to solve this problem. (my printer = all purpose so its not exactly the best at scanning)