previous instance of the device driver is still in memory. (Code 38) [Archive] - SpeedGuide.net Broadband Community

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satyre
05-17-03, 04:45 PM
Anybody here familiar with the following error message when printing? This is a laser printer connected through USB., OS XP Pro.

"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"

The Dude
05-18-03, 07:56 AM
Right from the horses mouth,Error codes (http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/reskit/prjk_dec_lgsc.asp)

satyre
05-18-03, 08:46 AM
Yes, I saw that , but the troubleshooting didn't help.

I can print soon after a reboot. If I print after awhile , an error message pop up as printer is not connected, etc.... When I go to Device Manager, I see the yellow mark for the printer and under properties the error message (... driver is still in memory. (Code 38)" is displayed. The only way I can print again is to reboot.

I have to reboot every time I print if it is after a long time once turn on the PC.